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Oracle · 2 weeks ago

Sr Technical Program Manager - Infrastructure Operations (5-8 yrs exp)

United States

Full-time

Remote

Senior Level

$78K/yr - $158K/yr

5+ years exp

Oracle is a world leader in cloud solutions, focusing on tackling today's challenges through innovative technology. The role involves managing complex, cross-organizational programs to ensure customer business requirements are met while promoting an energetic and creative environment for the Oracle Health Group.

Data GovernanceData ManagementEnterprise SoftwareInformation TechnologySaaSSoftware

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Ability to obtain & maintain a Federal Security Clearance, which requires US Citizenship required (Current Clearance Highly Preferred)

5-7 years of experience in project management

Drive projects/programs, processes and procedures that monitor and support the customer business objectives

Influence partner teams without direct authority to ensure business needs and goals are met

Manage roadmaps among cross-functional teams as well as interrelated and independent application and / or infrastructure changes; track and report on program achievements

Drive execution for on-time, on-scope delivery of user and developer facing features

Ensure high standards and consistency for the Oracle customer experience

Recommend process improvements and serve as a partner concern point for all issues and questions associated with a project/program

Ensure that resource requirements needed to support a particular project/program are in place

Provide ongoing written and verbal release status updates to senior leadership. Influence partner teams without direct authority to ensure business needs and goals are met

Solid grasp of the business side of technology with an understanding and zeal for metrics/analysis to deliver on business objectives

Strong JIRA, Confluence and Excel skills

Own client relationships, acting as the primary point of contact to ensure client satisfaction and program success

Establish, track, and report on measurable KPIs, ensuring deliverables meet or exceed defined SLA/SLO commitments

Participate in after hours and weekend on-call rotations, joining bridge calls as needed

Qualification

JIRAConfluenceExcelProject ManagementCustomer Relationship ManagementCross-functional Team ManagementMetrics AnalysisSoft Skills

Required

Ability to obtain & maintain a Federal Security Clearance, which requires US Citizenship required (Current Clearance Highly Preferred)

5-7 years of experience in project management

Drive projects/programs, processes and procedures that monitor and support the customer business objectives

Influence partner teams without direct authority to ensure business needs and goals are met

Manage roadmaps among cross-functional teams as well as interrelated and independent application and / or infrastructure changes; track and report on program achievements

Drive execution for on-time, on-scope delivery of user and developer facing features

Ensure high standards and consistency for the Oracle customer experience

Recommend process improvements and serve as a partner concern point for all issues and questions associated with a project/program

Ensure that resource requirements needed to support a particular project/program are in place

Provide ongoing written and verbal release status updates to senior leadership

Solid grasp of the business side of technology with an understanding and zeal for metrics/analysis to deliver on business objectives

Strong JIRA, Confluence and Excel skills

Own client relationships, acting as the primary point of contact to ensure client satisfaction and program success

Establish, track, and report on measurable KPIs, ensuring deliverables meet or exceed defined SLA/SLO commitments

Participate in after hours and weekend on-call rotations, joining bridge calls as needed

Benefits

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance