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Litera · 2 months ago

Legal Product Consultant

USA-Illinois-Chicago Office

Full-time

Hybrid

Entry, Mid Level

$105K/yr - $125K/yr

2+ years exp

Litera is a leader in legal tech innovation, dedicated to transforming how law is practiced through AI-powered solutions. The Legal Product Consultant will work closely with law firms to integrate these technologies into their workflows, providing training and strategic insights to enhance product adoption and innovation.

Customer ServiceDocument ManagementInnovation ManagementLegalLegal Tech

Responsibilities

Lead comprehensive onboarding and adoption programs for law firms implementing Litera's AI-powered products

Design and execute custom integration strategies that align with clients' existing legal workflows and processes

Conduct in-person and virtual training sessions to demonstrate product value and maximize user engagement

Build and maintain strong relationships with key stakeholders, serving as their trusted advisor on legal technology strategy

Travel to client sites (approximately 30% of time) to provide hands-on support and workflow optimization

Experiment with and test generative AI and machine learning technologies to enhance product capabilities

Create and refine sophisticated prompts for accurate extraction of information from complex legal document sets

Develop and train new "smart fields" and data points specifically for transactional documents in securities and financing

Collaborate with product and engineering teams to implement AI-driven solutions based on real-world client needs

Stay current on emerging legal technology trends and identify innovative opportunities for product enhancement

Act as the voice of the customer, translating client needs into actionable insights for product development

Contribute to product roadmap planning by identifying market gaps, use cases, and improvement opportunities

Develop best-in-class playbooks and processes that drive customer success and product adoption

Provide detailed feedback on product performance and user experience to guide continuous improvement

Qualification

Juris Doctor (JD)Transactional law experienceClient-facing experienceGenerative AI technologiesMachine learning solutionsStakeholder managementPresentation skillsAdaptability