Charles Taylor ยท 2 days ago
Property Claims Adjuster
Wisconsin Rapids, WI
Full-time
Hybrid
Senior Level
7+ years expCharles Taylor is a company specializing in claims management, and they are seeking a Property Claims Adjuster. The role involves investigating property claims, determining settlement values, and ensuring excellent customer service while maintaining relationships with clients and contractors.
Insurance
Responsibilities
Investigate, evaluate damages and liability, negotiate, and settle assigned claims
Maintain activity log on actions taken on each file and maintain diary system
Settle claims within authorized limits
Establish and maintain positive relationships with internal and external customers by providing excellent customer service
Performs onsite and virtual inspection of damages to resolve coverage and damage issues to include preparing complete estimates of repair for the covered damages
Sets appropriate reserves for claims
Proactively provides all parties with claim process and status as appropriate; answers questions or redirects as needed
Works with contractors to establish appropriate repair costs
Requests payments through claims database
Maintains files of related documents and forms electronically
Prepares reports of losses to clients. Prepares reports on large losses for internal use as well as for reinsurers as necessary
Acts as a backup and as a resource to other Adjusters
Identifies subrogation potential and pursues recovery
Works with underwriting to help provide relevant information on losses for renewal rates as well as Risk Management to identify trends
Other duties as assigned
Qualification
Required
High School education
Demonstrated experience handling 1st and 3rd party, multi-line claims
Demonstrated experience handling potentially large property losses
Solid knowledge and understanding of policies and endorsements related to property coverages
Solid knowledge and understanding of each phase of the claim handling process
7-10 years of experience in property adjusting preferably commercial property
Proficiency in entire Microsoft Office Suite
Ability to read estimates
Ability to understand terminology used in construction industry
Ability to establish and maintain effective working relationships with others
Ability to adapt to changing technologies and learn functionality of new equipment and systems
Excellent oral and written communication abilities, including the ability to communicate with all levels of individuals
Confidentiality and discretion
High degree of accuracy
Customer service orientation
Organizational skills
Exhibits strong attention to detail and understand its importance to the business
Ability to work independently, as well as part of a team
Excellent decision making skills
Ability to negotiate and settle issues
Listening skills
Ability to deal with dissatisfied clients from time to time
Preferred
Prior experience handling property claims
Prior experience working with municipal insureds
Claims designations such as AIC or ARM
Company
Charles Taylor
Charles Taylor is a provider of professional services to clients across the global insurance market.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2019-09-19Acquired
1999-01-15IPO
Leadership Team
Cullen Sophy
Chief Executive Officer
Andrea Katcha
Human Resources Business Partner
Recent News
FinTech Global
2025-06-21
Digital Insurance
2022-12-10
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