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Blue Shield of California · 1 month ago

Account Manager - Middle Markets, Senior - Central Valley

Lodi, CA

Full-time

Onsite

Senior Level

5+ years exp

Blue Shield of California is a nonprofit organization focused on transforming healthcare to be more affordable and efficient. The Senior Account Manager - Middle Markets will maintain and grow relationships with clients and brokers, ensuring customer satisfaction and identifying new revenue opportunities.

Financial ServicesHealth InsuranceNon Profit

Responsibilities

Negotiate with brokers/consultant (medium and high complexity) with general understanding of the renewal process and can reach out to underwriting for quotes and pricing inquiries

Use general knowledge of Blue Shield of CA products: TRIO, Tandem PPO, ASO, Specialty and has some knowledge on how they compare to competitive offerings to support accounts

Use general understanding of Blue Shield of CA and Blue Shield of CA product value propositions based on client buyer type to support accounts

Use general understanding of upcoming developments in the healthcare market (healthcare reform, state and local healthcare legislation, new entrants, customer need shifts)

Clearly articulate thoughts and present Blue Shield of CA prepared presentation decks

Build client relationships through brokers and communicate with non-executive decision makers

Update Shield Link with accurate, thorough, and timely information

Qualification

Health Plan sales experienceNegotiation with brokersLifeHealth licenseClient relationship managementUnderstanding healthcare marketCommunication skillsProblem-solving skills

Required

Requires at least 5 years of prior relevant experience

Requires at least 3 years of Health Plan sales experience

Requires a bachelor's degree or equivalent experience

Requires a current active life and health license with the California Department of Insurance

Experience negotiating with brokers and consultants (low complexity) with general understanding of the renewal process and can reach out to underwriting for quotes and pricing inquiries required

Experience using available resources to complete back-office tasks and solve problems required

Experience resolving service-related client issues required