Sony Honda Mobility of America · 1 month ago
Part-Time EV Sales and Customer Engagement Specialist
Fremont, CA
Part-time
Onsite
Entry, Mid Level
$30/hr - $37.50/hr
2+ years expSony Honda Mobility of America Inc. is a joint venture between Sony and Honda, focused on bringing innovative electric vehicles to the US market. The Part-Time EV Sales and Customer Engagement Specialist will lead customer interactions, support the sales lifecycle, and represent the company at various locations and events, ensuring a premium brand experience.
AutomotiveAutonomous VehiclesRecreational Vehicles
No H1B
Responsibilities
Engage prospects, qualify customer needs, conduct tailored product presentations, and support test drives that showcase AFEELA design, technology, and performance
Support the full sales lifecycle including lead follow-up, appointment coordination, proposal support, delivery preparation, and post-delivery engagement
Represent SHMA at the Fremont location, the AFEELA Studio at Valley Fair, and local brand activations with a premium hospitality-driven standard
Maintain accurate CRM records of activities, customer interactions, and follow-ups to support conversion and pipeline visibility
Develop strong product knowledge across vehicle features, charging, connected services, and ownership benefits
Strengthen customer loyalty through onboarding support, service coordination assistance, and invitations to owner and brand experiences
Collaborate with Marketing, Delivery, Service, and Product teams to ensure consistent handoffs and customer communication
Help maintain presentation-ready studio environments at both Fremont and Valley Fair locations
Share customer insights and feedback to improve sales programs, studio operations, and overall engagement strategy
Qualification
Required
2 to 5 years of experience in premium automotive, luxury retail, or high-end technology sales or customer engagement
Demonstrated ability to support or execute a full sales process from qualification through delivery and follow-up
Exceptional communication and relationship-building skills with a consultative, customer-first approach
Proven availability and flexibility to provide coverage at both the Fremont, CA location and the AFEELA Studio at Valley Fair Mall in San Jose
Ability to work evenings, weekends, and holidays as business needs require
Willingness to travel to other SHMA sites and events across California as needed
Proficiency with CRM platforms and productivity tools including Microsoft Office and Google Workspace
Valid driver's license and clean driving record
Preferred
EV sales or direct-to-consumer automotive experience with familiarity in charging and connected services
Background in luxury or premium brands with high-touch customer engagement
Multilingual skills such as Japanese, Spanish, Mandarin, or Hindi
Experience supporting studio operations, roadshows, experiential events, or VIP clienteling
Company
Sony Honda Mobility of America
Sony Honda Mobility Inc. (SHM) U.S. subsidiary It is a sub-organization of Sony Honda Mobility.
51-200 employees
Funding
Current Stage
Growth StageRecent News
Company data provided by crunchbase