Apply on Employer Site

Pratt & Whitney · 21 hours ago

TF33 Field Service Representative (Onsite)

Hartford, CT

Full-time

Onsite

Senior Level, Lead/Staff

$101K/yr - $203K/yr

8+ years exp

Pratt & Whitney is working to transform the future of flight by designing and servicing advanced engines. They are seeking a motivated Field Service Representative to enhance fleet readiness for NATO customers operating TF33 engines on the E-3 AWACS aircraft, acting as the primary technical interface and supporting various technical and project management tasks.

Responsibilities

Act as primary technical interface between Pratt & Whitney and NATO TF33 customers and Depot organizations

Provide complete timely responses to customer technical questions and track in appropriate systems

Research technical issues and correct source data to resolve systems level issues, coordinate with program management and customers to implement solutions to improve engine safety and readiness

Support coordination and participate in company teams sent out to customer locations for special inspections, data collection, evaluation of designs, etc

Coordinate and present technical issues in support of customer meetings and conferences

Assist with multiple projects focused on minimizing the rate of Unscheduled Engine Removals and improving the efficiency of depot maintenance to increase engine supportability

Qualification

TF33 engine knowledgeProject managementComprehensive Engine Maintenance SystemEngine operating systemsTechnical interface skillsSelf-starter

Required

BS in engineering or related technical field with 8+ years of relevant experience; or an Advanced degree with 5+ years; or an Associate's with 7+ years; or 12+ years of relevant experience may be considered in lieu of degree

In-depth knowledge of the TF33 engine a must; familiarity with TF33 hardware, maintenance, and operations are required

Travel Requirements: 20-30% to Turkey, Greece, Italy and U.S.A

Must be a U.S. Citizen. This position may require access to systems/tools that are restricted to individuals who do not possess US citizenship

Must be able to gain a NATO Security Clearance

Preferred

Able to search for Comprehensive Engine Maintenance System (CEMS) to verify maintenance activities are properly captured

Self-starter with ability to work unsupervised

Represent P&W answering complex maintenance issues with NATO customer

Thorough understanding of engine operating systems and aircraft interface

Benefits

Medical

Dental

Vision

Life insurance

Short-term disability

Long-term disability

401(k) match

Flexible spending accounts

Flexible work schedules

Employee assistance program

Employee Scholar Program

Parental leave

Paid time off

Holidays

Company

Pratt & Whitney

Glassdoor3.8

Pratt & Whitney, an RTX business, is a global leader in propulsion systems, powering the most advanced aircraft in the world, and we are shaping the future of aviation.

Founded in 1925

East Hartford, CT, US

10001+ employees