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University of Southern California · 16 hours ago

Employee Relations Specialist

Los Angeles, CA

Full-time

Onsite

Mid, Senior Level

$89K/yr - $90K/yr

5+ years exp

University of Southern California is seeking an Employee Relations Specialist to manage employee concerns and ensure compliance with legal standards. The role involves documentation, analysis of trends, and collaboration with stakeholders to foster positive relations within the university.

EducationHigher EducationUniversities

Growth Opportunities

Responsibilities

Manages and responds to employee concerns or grievances through review, documentation and fact-finding activities

Ensures university adheres to legal, compliance and practice standards

Documents and acts upon employee relations concerns, negotiations and grievances in timely and thorough manner

Analyzes data to identify trends across university

Partners with stakeholders to create programs and initiatives that support positive relations between represented and non-represented staff, faculty, and the university

Champions the university's vision, culture and values

Qualification

Employee relationsFact-findingEmployment lawCase management systemMicrosoft OfficeCustomer serviceData analysisWritten communicationOral communicationFacilitation skillsTime managementCollaboration

Required

Bachelor's degree In Business Administration Or Psychology Or Communication Or Law Or in related field(s)

Combined experience/education as substitute for minimum education

5 years in human resources, higher education, organizational psychology, business, finance, behavioral or social science, or other related fields

3 years in employment law and/or employee and labor relations

Experience conducting fact-finding and tracking/reporting employee and/or labor relations grievances using a case management system (e.g., i-Sight)

Sound judgment, high integrity, and problem-solving skills

Knowledge of current major employment laws (e.g., ADA, FMLA)

Experience establishing collaborative initiatives with multiple departments

Demonstrated experience providing high-level customer service

Excellent written and oral communication skills, and the ability to handle complex, highly sensitive and confidential information

Excellent facilitation skills, with a proven track record of building strong collaborative relationships with stakeholders at all levels of an organization

Demonstrated ability to effectively manage time, prioritize tasks and work independently

Proficiency with Microsoft Office

Preferred

Master's degree In Human Resources Or Psychology Or Communication Or Law Or in related field(s)

SHRM (Human Resource Certification) or similar human resource management certification

7 years in higher education, employment law, and/or employee and labor relations

Knowledge of best-practice procedures used to investigate and resolve employee/labor concerns and grievances

Knowledge of the leading philosophies and best practices around managing employee performance related to employee/labor relations and corrective actions

Experience ensuring compliance with applicable laws and regulations

Ability to analyze data to look for trends and patterns

Demonstrated record of positive influence of department culture during change through trust-building activities

Ability to train and educate staff on new, existing, or emerging policies, practices, laws, and industry trends, and ensure quality baseline of department knowledge

Ability to identify knowledge, skill and resource gaps and recommend relevant solutions utilizing industry trends