Serve Robotics · 1 month ago
Manager, Financial Systems
Serve Robotics is reimagining urban delivery through their innovative sidewalk robots. The Manager, Financial Systems plays a crucial role in managing financial and tax systems, ensuring operational efficiency and scalability while collaborating with various teams.
Artificial Intelligence (AI)Food DeliveryLogisticsRobotics
Responsibilities
Oversee the day-to-day management and administration of NetSuite, ZipHQ, FloQast, Banking Applications and incoming FP&A and tax systems, including user setup, system configurations, system/software updates, and troubleshooting
Maintain and optimize financial and tax systems to support key finance functions as the team grows
Ensure the accuracy and consistency of financial data across our systems
Create and maintain reports, dashboards, and saved searches to provide valuable insights for decision-making
Serve as a primary contact for finance and accounting users, resolving system issues and more complex problems when necessary
Develop system documentation and provide training to users to help them effectively utilize our financial tools
Manage system access and prepare system user access review workbooks to adhere to compliance requirements
Implement automation and system enhancements to improve efficiency, including those related to OCR processes
Lead roll-outs of increased system capabilities
Partner with cross-functional teams to ensure system configurations and workflows align with our financial policies and business needs, including SOX compliance requirements, application control testing, and SOC Report reviews
Manage cross functional JIRA use for ticking and other use cases
Oversee integrations between financial systems and other platforms, including sales and operations tools
Qualification
Required
Bachelor's degree in Information Systems, Computer Science, or a related field (or equivalent practical experience)
6-8 years of experience supporting and administering finance systems, ideally within a global organization
Experience with Netsuite required
Comprehensive understanding of SOX compliance and experience in supporting systems within a SOX-compliant environment
Demonstrated ability to troubleshoot and resolve technical issues efficiently
Strong communication skills to interact with users and team members effectively
Ability to work well within a team and collaborate with various departments
Comfortable in a fast-paced environment and able to adapt to changing priorities
Preferred
NetSuite certifications (e.g., SuiteFoundation, Administrator) are a plus
Company
Serve Robotics
Serve Robotics is an autonomous robotic delivery company that develops AI-powered sidewalk delivery robots.
Funding
Current Stage
Public CompanyTotal Funding
$394MKey Investors
PostmatesNVIDIANeo
2025-10-10Post Ipo Equity· $100M
2025-01-07Post Ipo Equity· $80M
2024-12-01Post Ipo Equity· $86M
Recent News
2026-01-09
The Motley Fool
2026-01-09
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