Entry Level- Client Services Insurance Representative jobs in United States
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Nesco Resource ยท 1 month ago

Entry Level- Client Services Insurance Representative

Nesco Resource is seeking a full-time Customer Service Representative to join our client's team. This role focuses on supporting current clients and welcoming new customers by providing friendly, accurate, and efficient service.

ConsultingHuman ResourcesStaffing Agency

Responsibilities

Process customer policy changes, updates, and adjustments
Answer incoming claim-related calls and manage proper follow-up
Greet all office visitors promptly and courteously
Accept and record payments from customers
Confirm and update customer contact information during interactions
Provide customer service through phone, email, and in-person communication
Build and maintain strong client relationships
Offer ongoing assistance to clients with insurance-related needs
Attend training sessions and continuing education opportunities
Assist with policy renewals and retention activities

Qualification

Customer service skillsBasic computer skillsCommunication skillsAttention to detailPositive attitude

Required

Strong customer service and communication skills
Ability to handle multiple tasks with accuracy and attention to detail
Comfortable working in a fast-paced office environment
Basic computer skills, including data entry and email
Willingness to learn insurance products and procedures
Positive attitude and professional demeanor

Preferred

Prior office or insurance experience is a plus but not required

Benefits

MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Company

Nesco Resource

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Nesco Resource s an Staffing and Recruiting firm.

Funding

Current Stage
Late Stage

Leadership Team

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Michael McDonald
Executive Vice President of Finance and Chief Accounting Officer
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