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AVI-SPL · 8 hours ago

UCC Engineer I

United States

Full-time

Onsite

Entry Level

$90K/yr - $108K/yr

2+ years exp

AVI-SPL is a leading provider of digital media solutions, and they are seeking a UCC Engineer I to join their Digital Media Solutions Engineering team. The role involves planning, design, and deployment of Unified Communications systems, as well as providing consultancy and training to clients.

AudioAudio/Visual EquipmentDigital MediaProfessional ServicesSoftware

H1B Sponsor Likely

Responsibilities

Performance of project based work

Design and support appropriate solutions based on existing environment, create detailed design documents, evaluate and test new and evolving technologies and performance

Collaborate with Project Managers throughout the implementation process

Creation and maintenance of project and technical documentation and customer deliverables

Deployment, Integration & Testing of Digital Media Platforms including but not limited to Digital Signage (CMS), Wayfinding, Enterprise Communication, Enterprise Video, and IPTV Solutions

Work closely with internal and external stakeholders including vendors on products and implementations as needed

Participate in key projects of client to provide recommendations and guidance for system migrations

Provide basic project coordination for in-house projects to ensure they adhere to company policy, are completed on time and within budget, meet the deliverables of the project while following change control procedures

Development & Documentation of Customer Network Connectivity Design

Development & Documentation of Services Deployment Model (Hosted/Managed)

Coordination of project tasks, and changes

Ability to research and plan an optimal upgrade or change strategies

Ability to research and answer product specific technical questions within the candidate’s career discipline

Assist helpdesk with configuration changes and troubleshooting as necessary

Develop internal training materials on system delivery and other basic tasks

Work with Sales Engineers to ensure proper solutions are deployed based on corporate standards

Gain/maintain technical knowledge within the candidate’s career discipline

Gain/Maintain Strong Managed Services Product Knowledge

Gain/Maintain Strong internal business process knowledge of end-to-end customer life cycle support for Managed Services Solutions

Build and maintain relationships with global partners, virtual teams and third parties on deployment or support issues

Qualification

Digital Media PlatformsNetworking KnowledgeVirtualization TechnologiesLinuxProject CoordinationAV TroubleshootingMicrosoft OfficeCommunication SkillsProblem-Solving SkillsTime Management

Required

2+ years of experience deploying or installing digital media platform infrastructure products within the candidate's career discipline (CMS, IPTV, Workplace Communications, resource management, etc)

Minimum High school diploma or equivalent

General IT knowledge such as basic networking, operating system knowledge

Communicate and interact with internal employees, clients and colleagues in a professional and timely manner

Self-starter capable of working independently and ensuring to meet deadlines

Excellent communication and interpersonal skills, both verbal and written

Ability to balance multiple tasks with changing priorities

Excellent structured problem-solving skills

Demonstrate time management skills with attention to detail

Ability to troubleshoot basic AV network and connection issues

Ability to use Microsoft Office software to produce documents and perform analysis work

Demonstrate the ability to work successfully with diverse cultures while accommodating global time zone constraints

Preferred

Bachelor's Degree in Computer Science, Computer Engineering, Electrical Engineering or related field

Experience with Linux

Experience with or certifications in virtualization technologies

Networking certifications (CCNA Router & Switch, Network+)

ITILL

Company

AVI-SPL

Glassdoor3.7

AVI-SPL is an IT company that provides AV/UC integrator and digital solutions.

Founded in 1979

Tampa, Florida, USA

1001-5000 employees

https://avispl.com/

H1B Sponsorship

AVI-SPL has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (1)

2021 (1)