STERIS · 1 month ago
Specialty Services Technician
Arlington, TX
Full-time
Onsite
Mid Level
$46K/yr - $60K/yr
3+ years expSTERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. The Specialty Services Technician acts as a Trusted Advisor to STERIS Customers by providing on-site cleaning and simple maintenance of large hospital sterilizer equipment in a high-stress healthcare environment.
BiotechnologyHealth CareMedical Device
Responsibilities
You will be accountable for Customer satisfaction as a first point of contact through pro-active, professional communication and commitment to resolving Customer’s issues/problems expediently
You will communicates effectively and proactively with Customers on preventative cleaning needs, and associated scheduling and equipment details (arrival, service status, completion, next steps). Establishes and maintains rapport with the Customer and other key decision makers to promote Sterilizer services
You will perform sterilizer cleaning function including changing required chemical ingredients; making adjustments to necessary chemicals; monitoring the cleaning process; maintaining appropriate pressures; maintaining and repairing the chamber cleaning equipment; handle, transport, and dispose of chemicals used in chamber cleaning according to safety protocols
You will work closely with the Scheduling Team, Supervisor and Customer to plan efficient service routes within assigned territory, and adhere to all coverage, and service standards
You will troubleshoot and consult proper contact for any observed issues with equipment and systems components
You will utilize company-issued smart phone, laptop, and related software to perform administrative tasks, including required documentation and reporting
You will be responsible for Company vehicle, equipment, and supplies and parts inventory, including appropriate maintenance and escalation of issues for safe, effective operation
Qualification
Required
High School Diploma or GED
3 years of work experience, at least 1 year of which must be technical or service-related work (mechanical, electrical, plumbing, HVAC, construction, automotive etc.). Customer service experience is also required
Associates degree, or related certifications or military experience, may be considered towards minimum years of work experience
Valid driver's license
Ability to work flexible hours (mostly outside 'normal business hours,' including overtime and weekends), with up to 75% travel overnight
Demonstrated proficiency with basic computer skills, smart phone use, etc
Excellent interpersonal and Customer communication skills
Strong organizational and problem-solving skills
Ability to work independently without supervision
Preferred
Field Service experience
Benefits
Extensive hands-on training and development
Career progression path with growth and training opportunities
Competitive pay
Overtime opportunity
Annual merit review and incentive plans
Uniforms and all necessary tools provided
Business travel and all related expenses paid
Medical, vision, prescription, dental and life insurance
401(k) with a company match
Paid time off that accrues from day one and paid holidays
Tuition assistance
Company
STERIS
STERIS is a leading provider of infection prevention and other procedural products and services, focused primarily on healthcare, pharmaceutical and medical device Customers.
10001+ employees
H1B Sponsorship
STERIS has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (26)
2024 (28)
2023 (15)
2022 (33)
2021 (18)
2020 (19)
Funding
Current Stage
Public CompanyTotal Funding
$0.28M2010-05-21Post Ipo Debt· $0.28M
1998-12-01IPO
Leadership Team
Daniel Carestio
President and CEO, STERIS
Walter Rosebrough
CEO Emeritus & Senior Advisor
Recent News
2025-11-05
Company data provided by crunchbase