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University of Colorado · 1 month ago

IELTS Test Center Assistant

Denver

Full-time

Onsite

New Grad, Entry Level

$20/hr - $20/hr

The University of Colorado Denver is a premier public urban research university seeking an IELTS Test Center Assistant to support test center operations. The role involves overseeing test-day delivery, ensuring security and compliance, providing customer service, and managing administrative logistics.

EducationHigher EducationUniversities

No H1B

Responsibilities

Set up rooms/devices; check in candidates; brief candidates; coordinate and monitor invigilators/examiners; monitor test sessions; document incidents

Protect test integrity; follow chain-of-custody for materials; report/security incidents promptly; maintain paperwork; assist with audits and self-reviews

Respond to inquiries; triage Tier-1 complaints (internal and external); provide clear, timely information to candidates and stakeholders

Process registrations; maintain calendars; support off-site sessions as needed; support invigilators training

Receive/mail materials; maintain secure storage

Follow safety, privacy, and anti-fraud protocols; assist with contingency plans for test delivery and office continuity; ability to take initiative while following policies

Qualification

Customer serviceCompliance reportingTest administrationBilingualMultilingualProficiency with ExcelData entryStaff coordinationSchedulingIELTSAttention to detail