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UniFirst Corporation · 1 month ago

Key Account Manager - UniFirst

Atlanta, GA

Full-time

Onsite

Mid Level

3+ years exp

UniFirst is an international leader in garment and uniform services. The Key Account Manager will enhance company value by retaining and growing the customer base, maintaining high customer satisfaction, and developing new revenue opportunities through proactive outreach and relationship management.

B2BFacilities Support ServicesFirst AidLaundry and Dry-cleaningRentalRetailTextilesTraining

Responsibilities

Develop and maintain relationships with key personnel and decision makers at all levels within your accounts through proactive outreach and meetings on and off account site

Conduct regular visits and schedule biannual account reviews (use tools such as report cards to quantify service performance)

Use internal and external resources to retain customers, increase rental revenue, provide additional product information and develop new revenue opportunities

Update records with all pertinent information on a daily basis

Maintain customer contract/PO status and renew contracts/PO’s before they expire

Work closely with all UniFirst departments to ensure customer satisfaction exceeds customer’s expectation

Generate leads to turn over to Service and Sales teams (when necessary)

Maintain internal interdepartmental relationships to ensure customer satisfaction, new business development, increased revenue, and increased profits

Prepares reports of business transactions and keeps expense accounts

Communicates effectively with their manager about both service and sales challenges, successes, and needs associated with new business generation

Attends weekly meetings

Stay up-to-date on sales skills, professional knowledge and self-training to maximize professional growth and advancement

Assist the service team in stylizing uniform programs and renewing customers upon expiration

Stay up-to-date on Company capabilities, product lines and/or changes regarding sales and customer needs

Qualification

Sales experienceContract negotiationRelationship buildingOrder writingProblem solvingJudgmentCommunication skillsInterpersonal skills

Required

Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards

Must be able to travel approximately 70% - 80% for customer interfacing

Excellent people, communication and interpersonal skills for relationship building

Strong contract and negotiation skills

Good judgment/decision making

Problem solving (solutions and execution)

Order writing, proposals and pricing

Preferred

College degree preferred

3 to 5+ years of successful sales and/or service experience

Benefits

401K with Company Match

Profit Sharing

Health Insurance

Employee Assistance Program

Life Insurance

Paid Time Off

Tuition Reimbursement

30% Employee Discount

Employee Referral Bonuses

Company

UniFirst Corporation

Glassdoor3.6

Headquartered in Wilmington, Mass., UniFirst Corporation (NYSE: UNF) is a North American leader in the supply and servicing of uniform and workwear programs, facility service products, as well as first aid and safety supplies and services.

Founded in 1936

Miami, Florida, USA

10001+ employees