Cathay Bank · 1 month ago
Loan Support Officer
Cathay Bank is a well-established financial institution that values its team members and promotes a caring culture. The Loan Support Officer is responsible for supporting Loan Officers in processing various loan types, ensuring compliance, and providing quality client service.
BankingFinanceFinancial Services
Responsibilities
Support designated officer in ordering appraisal report, title related activities, environmental report, credit report, UCC search, property profile and all other loan processing related activities, etc
Collect and input data, loan structures, covenants, borrower’s information to nCino including loan related documents for Imaging purposes
May assist in underwriting less complex new and renewed credits, modifications, and amendments
Assist in routine portfolio monitoring activities such as updating financial reporting, exception items, and follow up outstanding items including insurance
Coordinate among departments to ensure a smooth closing process from ordering loan documents to boarding loans
Prepare required disclosure information within designated time frames
Provide quality client service and follow up on any outstanding items
Assist designated officer in daily assigned tasks, including coaching and training loan assistant as needed
Ensure compliance with bank regulatory and credit requirements with emphasis on quality client service while adhering to given deadlines and policies
Qualification
Required
Minimum of two years of experience in commercial lending
Knowledge of general bank credit underwriting policies
Windows, Word, Excel, and Outlook proficiency
Good verbal and written communication skills
Organized and detail oriented
Ability to manage loan funding/closing and complex loan issues
Ability to work effectively in a fast-paced, high-production environment
Strong financial analysis and accounting skills
Preferred
College graduate in accounting, finance, or business preferred but not mandatory
Escrow experience strongly preferred
nCino experience is a plus
Bilingual (English and Mandarin/Cantonese) a plus
Benefits
Medical insurance
Dental insurance
Vision insurance
Life insurance
Long-term disability insurance
Flexible spending accounts (FSAs)
Health saving account (HSA) with company contributions
Voluntary coverages
401(k)
Company
Cathay Bank
Cathay Bank is a financial services company originally founded to support Los Angeles’ growing Chinese American community. It is a sub-organization of Cathay General Bancorp.
H1B Sponsorship
Cathay Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Late StageRecent News
Morningstar.com
2025-11-10
The Real Deal
2025-10-26
Company data provided by crunchbase