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ETS · 3 hours ago

Solutions Consultant

Olathe, KS

Full-time

Hybrid

Mid Level

3+ years exp

ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. The Solutions Consultant partners with sales and account management teams to provide pre-sales expertise and design end-to-end solutions for clients, ensuring a smooth onboarding process and managing customer expectations.

AssociationEdTechEducationSkill Assessment

H1B Sponsor Likely

Responsibilities

Solid technical knowledge of how PSI’s systems, services, platforms, and APIs work and communicate with each other as well as third-party platforms and services integrate and interact

Effective at needs assessment and requirements gathering, working with clients to explain/demonstrate PSI capabilities and helping build the most efficient solutions by understanding the problems clients are trying to solve

Deep understanding of the candidate (test taker) journey with a focus on providing a frictionless experience

Effectively work across PSI (e.g., business development, account management, product management, development, implementation, operations, finance, and client services teams) to design and document effective client solutions

Confidence to model solutions with partial client data making practical assumptions and caveats as the solution progresses

Gain clients' confidence as a trusted advisor by offering consultation and recommendations drawn from insights, technology know-how, past experiences, and successful examples from other clients

Work with PMO, Implementation and QA teams to communicate agreed to solutions

Work with Product Managers to communicate technical requirements for client development work and reaffirm product capabilities

Provide expertise to product management on platform enhancements and roadmap planning

Qualification

Technical solution designClient requirements gatheringSaaS delivery methodsTechnical integrationsProject managementConsultative skillsProblem-solving skillsCommunication skillsCollaboration skills

Required

Solid technical knowledge of how PSI's systems, services, platforms, and APIs work and communicate with each other as well as third-party platforms and services integrate and interact

Deep understanding of the candidate (test taker) journey with a focus on providing a frictionless experience

Confidence to model solutions with partial client data making practical assumptions and caveats as the solution progresses

Gain clients' confidence as a trusted advisor by offering consultation and recommendations drawn from insights, technology know-how, past experiences, and successful examples from other clients

Work with PMO, Implementation and QA teams to communicate agreed to solutions

Work with Product Managers to communicate technical requirements for client development work and reaffirm product capabilities

Provide expertise to product management on platform enhancements and roadmap planning

Education to Bachelor's degree level in related field is required, such as Business Analysis, Business Administration, Computer Science or MIS

3+ years of solutions experience delivering quality, on-time technical delivery working closely with QA, software development and project management in an agile environment

Well-versed in SaaS-based solution delivery methods

Experience in client requirements gathering with strong problem-solving skills

Experience partnering with business development and account management teams to deliver client solutions and/or implementations

Experience in determining processes to produce accurate LOEs and thorough business requirements gathering experience

Demonstrated project management skills over multiple projects across varying geographies

Ability to explain and answer high-level questions regarding technical integrations (such as APIs and SSO processes) to client IT staff during the pre-sales phase

Company

ETS

ETS is a global education and talent solutions organization, enabling lifelong learners to be future ready.

Founded in 1947

Princeton, New Jersey, USA

1001-5000 employees

http://www.ets.org

H1B Sponsorship

ETS has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (85)

2024 (39)

2023 (127)

2022 (60)

2021 (43)

2020 (55)