Paysafe · 2 weeks ago
Technical Specialist Client Delivery
United States
Full-time
Remote
Entry, Mid Level
2+ years expPaysafe is seeking a skilled and client-facing Technical Specialist to join their dynamic Client Delivery team. The role involves supporting clients with the implementation and onboarding of local payment methods and requires a combination of API technical expertise and strong problem-solving abilities.
Financial ServicesFinTechMobile PaymentsRisk Management
Responsibilities
Accountable for following the end-to-end client journey helping guide our clients integrate to our Paysafe products from project kick off until go-live in production
Assigned multiple concurrent projects helping new or existing clients integrate to our products
Quickly become an expert in our Paysafe products offerings
Collaborate with clients to understand their payment and onboarding business needs and use-cases
Provide payment expertise on best practices and industry standards
Deliver technical documentation and deliver a validation test plan based off the clients use-cases
Responsible for the end-to-end certification process, client integration signoff and handoff to post live to the client services team
Troubleshoot and resolve technical issues during our clients integrating their platform to our products, with the ability to communicate the solution clearly to merchants and internally
Maintain and document accurate record of the client’s interactions and configurations using Salesforce
Provide training sessions to clients on the effective use of our Paysafe products
Working as a part of international team
Qualification
Required
Bachelor's degree in Computer Science or Business with 2 years of experience OR Associate degree in a related field with 3–5 years of relevant experience
Previous experience as a Technical or Implementation Specialist or in a similar client facing role within merchant services, payment processing, or a fintech company is essential
Solution driven, able to grasp new concepts quickly and efficiently, able to work alone or in a team, able to work with no supervision and under pressure
Exceptional communication and interpersonal skills to interact effectively with clients and internal teams
Analytical, troubleshooting, and problem-solving skills
Excellent time management, organization, and planning skills, including the ability to prioritize and manage multiple projects and tasks simultaneously are essential
Ability to comprehend and translate complex technical issues and apply to business solutions
Ability to adapt to changing priorities and work in a fast-paced environment
Motivated to think outside of the box and understand the purpose of processes and procedures
Strong English skills, both written and oral is essential because this role will be interacting with international clients
Knowledge of Postman, REST APIs, SOAP XML APIs and Splunk (competent)
Comfortable understanding and reading code in JavaScript, Java, Ruby, Python, PHP (competent)
Preferred
Professional certifications are considered an asset
Experience integrating Paysafe APIs or REST APIs into a web or mobile application (advanced beginner)
Experience with GitHub or the likes (novice)
Experience with Jira (novice) and Salesforce (novice)
Company
Paysafe
Paysafe is a global payments provider offering a range of payments solutions for businesses and consumers.
1001-5000 employees
H1B Sponsorship
Paysafe has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2022 (1)
2021 (1)
Funding
Current Stage
Public CompanyTotal Funding
$2B2021-03-31Post Ipo Equity· $2B
2017-08-04Post Ipo Equity
2015-12-23IPO
Leadership Team
Bruce Lowthers
Chief Executive Officer
Christopher W. Russell
Former CEO, now Non Executive Director and Senior Advisor to Managment of Skrill USA, Inc.
Recent News
2025-12-18
fintechbusinessasia.com
2025-12-16
Company data provided by crunchbase