University of Colorado · 1 month ago
Bilingual Front Desk Receptionist
Aurora, CO
Full-time
Onsite
Entry Level
$40K/yr - $44K/yr
2+ years expThe University of Colorado's College of Nursing is seeking a Bilingual Front Desk Receptionist for its Sheridan Health Services Community Clinic in Denver, CO. The role involves welcoming patients, managing front desk operations, and providing administrative support to ensure a smooth patient experience across various service lines.
EducationHigher EducationUniversities
Responsibilities
Warmly welcome and promptly check in patients and visitors
Accurately verify and update patient information, ensuring records are current
Efficiently manage incoming calls, schedule appointments, and direct inquiries to the appropriate departments or resources
Notify relevant staff members of patient arrivals in a timely manner
Process insurance verifications and obtain necessary authorizations
Maintain and manage patient records, ensuring confidentiality and compliance with HIPAA regulations
Upload all required patient documents and records to the appropriate patient charts
Address patient billing inquiries and efficiently process payment transactions for services provided
Prepare, manage, and distribute correspondence, reports, and other necessary documents
Collect, sort, and distribute incoming and outgoing mail
Provide accurate and clear information about clinic services and policies
Handle patient concerns and complaints with professionalism, escalating issues to appropriate personnel when necessary
Ensure smooth patient flow by coordinating with clinical staff and managing appointment schedules effectively
Process billing, payments, and logging copays using appropriate EHR software
Maintain a clean, organized, and welcoming reception area
Monitor inventory levels and request office supplies as needed
Support the implementation and adherence to clinic policies and procedures
Actively participate in team meetings and contribute to continuous improvement initiatives
Adhere to safety, environmental, and infection control protocols
Other duties as assigned
Qualification
Required
Two years of general clerical experience
Must be willing and able to work in a normal patient care environment with some exposure to biological hazards and infectious diseases
Must be willing and able to pass a sex offender background check
Must be willing and able to work at alternate Sheridan Health Services clinic locations, such as the Family Health Clinic at 3525 W. Oxford Ave. Denver, CO 80236, and the Youth Health Clinic at 4107 S. Federal Blvd. #B, Sheridan, CO 80110, depending on coverage needs
Must be willing and able to utilize bilingual skills (Spanish/English) at a conversational level in a clinical setting
Preferred
Experience providing support over the phone and in person to diverse groups of customers
Experience utilizing Microsoft Office programs
Experience working with public and/or private health insurance plans
Experience using an electronic health record system
Benefits
Medical: Multiple plan options
Dental: Multiple plan options
Additional Insurance: Disability, Life, Vision
Retirement 401(a) Plan: Employer contributes 10% of your gross pay
Paid Time Off: Accruals over the year
Vacation Days: 22/year (maximum accrual 352 hours)
Sick Days: 15/year (unlimited maximum accrual)
Holiday Days: 10/year
Tuition Benefit: Employees have access to this benefit on all CU campuses
ECO Pass: Reduced rate RTD Bus and light rail service
Company
University of Colorado
University of Colorado offers higher education and serving as the catalysts in business, arts, health, and community growth.
10001+ employees
H1B Sponsorship
University of Colorado has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (184)
2024 (124)
2023 (163)
2022 (115)
2021 (86)
2020 (95)
Funding
Current Stage
Late StageTotal Funding
$0.5MKey Investors
US Department of EnergyUS Department of Commerce, Economic Development Administation
2023-07-27Grant
2023-01-26Grant
2021-04-06Grant· $0.5M
Leadership Team
Richard Schulick
Professor and Chair of Surgery
Recent News
Sports Business Journal
2025-12-28
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