ENT Specialty Partners ยท 1 month ago
Revenue Cycle Specialist II - Patient Billing & Collections
United States
Full-time
Remote
Mid Level
3+ years expENT Specialty Partners is seeking a Revenue Cycle Specialist II for a remote position responsible for handling all incoming patient billing inquiries and settling account balances. The role involves resolving claim issues, providing reimbursement assistance, and ensuring timely and accurate billing of patient transactions.
Health CareMedical
Responsibilities
Accurate data entry of information into the computer system
Provide reimbursement assistance to patients while providing superior customer service and respect to patients and their families
Follow appropriate HIPAA guidelines provide medical records to primary care provider, insurance carriers, referred providers and patients per patient request
Timely and accurate filing and billing of all patient transactions
Handle incoming calls from patients and triage billing inquiries regarding outstanding balances
Take payments over the phone
Make outbound calls to patients / guarantors regarding outstanding balances and offer payment options
Review patient account balances and determine that appropriate actions have been previously taken by billing, payment posting and AR follow up
Answer/respond to correspondence related to patient accounts
Posting of charges, payments, adjustments and related activities in EHR
Work well individually or in a team environment accomplishing set goals
Ability to maintain confidentiality
Performs other related duties as assigned
Qualification
Required
High School Diploma or equivalent
Understanding insurance remits and remark codes (REQUIRED)
Minimum 3 years recent experience in medical billing, claims processing and collections
Minimum 3 years recent experience handling incoming patient calls for post adjudicated claims for providers
Excellent customer service skills with an understanding of delivering information to a patient / customer in a timely manner
Understanding of medical claims and terminology
Basic math skills and accurately process money transactions (must be able to read & understand an EOB)
Experience with office equipment: multi-functional printer/copier/fax, multi-line phone system, calculator, postage machine, and so on
Must be proficient using the computer, data entry, and have above average typing skills
Experience with MS Office, EMR/EPM systems
Preferred
Bilingual in English/Spanish preferred, but not required
Experience with eClinical Works Practice Management system preferred
Prior experience with ENT specialty a plus
Company
ENT Specialty Partners
ENT Specialty Partners is a physician-led organization that helps to grow ENT physicians and audiologists.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Marc Dubin, MD
Chief Medical Officer
Recent News
2023-07-18
2023-04-17
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