Agape Hospice NW · 1 month ago
Medi\-Weightloss Clinic Hiring Full\-Time Office Manager
Agape Hospice NW is bringing the Medi-Weightloss brand to the Portland metro area, aiming to transform lives through evidence-based weight loss care. The Office Manager will oversee daily clinic operations, ensuring efficient administrative systems and a welcoming environment for patients and staff while maintaining high standards in patient service and financial performance.
Elder CareElderlyHealth Care
Responsibilities
Oversee all daily clinic operations, including scheduling, cash handling, inventory management, and facility upkeep
Ensure consistent adherence to company policies, compliance standards, and operational procedures
Manage EMR scheduling, reports, and documentation accuracy
Monitor and maintain product and supplement inventory; order supplies per established PAR levels
Handle patient registration, insurance verification, billing submissions, and revenue cycle tasks in coordination with our billing partners
Recruit, onboard, and train front office and support staff in accordance with company standards
Foster a positive, team-oriented culture focused on accountability, learning, and patient care excellence
Conduct regular staff meetings and provide ongoing coaching and performance feedback
Manage staff schedules and ensure appropriate coverage during clinic hours
Support patient experience excellence—ensuring every visit feels personalized, professional, and efficient
Participate in local marketing and community outreach initiatives to promote clinic visibility and patient acquisition
Champion the Medi-Weightloss brand by modeling service, integrity, and enthusiasm
Qualification
Required
Minimum of one year of management or leadership experience in a healthcare, wellness, or service-oriented environment
Exceptional organizational, communication, and customer service skills are critical for success
Proficiency with Microsoft Office Suite and EMR systems
Experience with QuickBooks or basic financial reporting
Ability to work Saturdays
Preferred
Bachelor's degree in business, Healthcare Administration, or related field
Experience with insurance verification, billing, or claims processing
Background in weight management, aesthetics, or medical office operations
Benefits
Medical Benefits
Paid time off and professional development opportunities