Material · 4 hours ago
Director, Program Management
NYC Metro Area
Full-time
Onsite
Director/Executive
$110K/yr - $135K/yr
8+ years expMaterial is a company that drives intelligent growth for ambitious businesses and leading brands. They are seeking a Director of Program Management to lead internal teams and manage client relationships, ensuring program excellence across various workstreams including brand design and technology development.
Brand MarketingMarket ResearchMarketingProduct Design
Responsibilities
Drive programs throughout the entire lifecycle—from scoping and planning to kickoff through launch and ongoing optimization
Interpret client briefs to establish clear project requirements, KPIs, roles and responsibilities, priorities, and deadlines
Develop and manage detailed project plans, including milestones, integrated workstreams, deliverables and staffing requirements
Establish project budgets, staffing models, and resourcing plans in partnership with cross-functional leaders
Prepare internal briefs and lead project and phase kickoffs to onboard teams effectively
Oversee day-to-day program management for multiple concurrent workstreams (brand, web design, UX, product design, development), tracking with each to ensure the holistic program is achieving its goals
Set and manage communications and expectations across client, design, creative, strategy, research, data, and technology teams
Celebrate and share team successes and milestones
Track program progress, provide regular status reports, and summarize next steps for internal teams and clients
Ensure the creative and technical teams stay aligned, using exceptional communication and clear process documentation
Lead complex, multi-team engagements and ensure all work is delivered on time, on budget, and at the highest level of quality
Identify risks early and develop mitigation strategies; escalate issues appropriately and with clarity
Manage scope, schedule, and budget adjustments with confidence and transparency
Maintain accurate, up-to-date information in Material’s systems to support financial tracking and operational efficiency
Communicate new project requests, timeline changes, and financial impacts to senior cross-functional leaders
Monitor and manage multiple project workflows, anticipating and removing blockers
Serve as a senior day-to-day point of contact for clients, building trust through transparency, delivery excellence, and thoughtful problem-solving
Understand nuances of client communication and effectively manage difficult conversations when needed
Solicit and act on client feedback to improve partnership and project outcomes
Identify project teams based on scopes of work in collaboration with Service Line leads and Resourcing Manager
Proactively raise resourcing challenges or timeline risks to ensure successful delivery
Demonstrate strong strategic, analytical, and problem-solving abilities
Inspire confidence and positivity across interdepartmental and global delivery teams
Bring a proactive, pragmatic, and solution-oriented mindset, even in high-pressure situations
Exhibit excellent written and verbal communication skills with exceptional attention to detail
Adapt communication style by audience (client, creative, technical) and speak with authority on all project phases
Confidently lead conversations requiring clarity, alignment, or conflict resolution
Demonstrate accountability, curiosity, and eagerness to learn
Bring a positive, collaborative presence and a can-do attitude
Drive work forward with a predisposition to action and momentum
Exhibit passion for creativity, technology, and high-impact digital experiences
Qualification
Required
8–10 years of experience managing brand, website/app design and development, product launches, digital strategy, or media programs
Experience coordinating across cross-functional teams including brand, product design, UX, SEO, content, technology, QA, and globally distributed delivery teams
Proven success leading large, complex initiatives with multiple interdisciplinary workstreams across different locations
Experience writing proposals, estimating level of effort, contributing to scopes of work, and responding to RFPs
Strong familiarity with modern project management tools, creative workflows, and digital development processes
Comfort driving multiple swimlanes of strategy, design and delivery at the same time
Preferred
Experience in relevant client industries is preferred but not required
Company
Material
Material is a strategy, insights, design, and technology partner to companies striving for customer centricity in a digital-first world.
1001-5000 employees
H1B Sponsorship
Material has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (4)
2023 (5)
2022 (5)
2021 (2)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
J
Jenessa Hunter
SVP, Growth and Account Management
Recent News
2025-07-01
Company data provided by crunchbase