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Foxconn · 1 month ago

Thermal/Mechanical Field Application Engineer

Seattle, WA, Bellevue, WA, US

Full-time

Onsite

Mid Level

3+ years exp

Foxconn E BG Group is the world’s largest electronics manufacturer and leading provider of technological solutions. The Thermal/Mechanical Field Application Engineer will provide technical support for customer design and engineering teams, acting as a bridge between R&D and client-facing functions to ensure successful product design, deployment, and ongoing performance.

Consumer ElectronicsElectronicsHardwareInformation TechnologyManufacturingProduct DesignSoftware

Responsibilities

Provide application and product-level support to clients, including AWS, Microsoft, Meta, and other partners in the Greater Seattle area

Collaborate with customer engineering teams on integration, debugging, and performance optimization

Translate client technical requirements to internal R&D teams

Deliver product training, demos, and documentation to customers

Act as primary technical point of contact during pre-sales, evaluation, and post-deployment phases

Analyze and resolve field issues and recommend solutions

Create field reports, support documentation, and provide feedback for continuous improvement

Determine customer requirements (both explicit and implicit) and accurately communicate them back to key engineering team members

Drive product design development incorporating design rules, performance optimization and manufacturing for HVM (high volume manufacturing)

Ability to manage multiple customer opportunities simultaneously and prioritizing actions appropriately

Must understand customer design cycles to drive our product design-in opportunities

Leverage extensive personal experience in thermal/mechanical/electrical design and material science to become a trusted partner for our customers

Will support all required rework in US & Mexico if required. Travel US Domestic, Mexico & Asia as needed

Traveling with our commercial team, the Field Application Engineer will be the primary customer interface for all technical discussions

Perform other duties as requested or assigned

Qualification

Thermal engineeringMechanical engineeringField applicationsLiquid cooling solutionsSystems integrationFluency in MandarinCommunicationInterpersonal skillsSelf-motivated

Required

Bachelor's degree in mechanical or thermal engineering, or related field

Minimum 3–5 years of relevant experience as thermal applications engineer, mechanical engineer or related in field applications, systems integration, or embedded systems

Excellent communication skills and interpersonal skills

Fluency in Mandarin required

Self-motivated personality