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TowneBank · 2 months ago

Maintenance Coordinator/Administrative Assistant- Oak Island Accommodations

Oak Island, North Carolina, United States

Full-time

Onsite

Entry Level

1+ years exp

TowneBank is seeking a Maintenance Coordinator/Administrative Assistant to provide exceptional customer service to owners and guests regarding maintenance issues at rental properties. The role involves managing communication, maintaining maintenance programs, and working with various computer systems to ensure smooth operations.

Banking

Responsibilities

Answering calls from owners and guests in regards to maintenance issues in the rental property

Providing professional and courteous customer service to owners, guests and vendors via phone, email, and face to face meetings

Working with owners and guests on issues and resolutions when applicable

Working in multiple computer systems simultaneously, including but not limited to: property management software, Outlook, and smart home technology sites

Communicating with other departments

Maintaining maintenance programs

Obeys all applicable Federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA)

Being available to work weekends

Qualification

Property management softwareExcelWordOutlookTime managementTeam playerEfficient communication

Required

Has knowledge of Excel, Word, Outlook, and property management software

Has a High School Diploma or equivalent

Has time management skills

Is a team player

Is efficient in communicating

Being available to work weekends

Obeys all applicable Federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA)

Answering calls from owners and guests in regards to maintenance issues in the rental property

Providing professional and courteous customer service to owners, guests and vendors via phone, email, and face to face meetings

Working with owners and guests on issues and resolutions when applicable

Working in multiple computer systems simultaneously, including but not limited to: property management software, Outlook, and smart home technology sites

Communicating with other departments

Maintaining maintenance programs

Express or exchange ideas by means of the spoken word via email and verbally

Exert up to 50 pounds of force occasionally, use your arms and legs, and sit most of the time

Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation

Subject to internal and external environmental conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities