Apply on Employer Site

Purolator Inc. · 1 day ago

Credit and Collection Representative U.S.

Jericho, NY

Full-time

Hybrid

Mid, Senior Level

$58K/yr - $70K/yr

5+ years exp

Purolator Inc. is Canada’s leading integrated freight, package, and logistics provider. They are seeking a Credit and Collections Representative responsible for contacting customers with overdue accounts to facilitate the collection of outstanding balances using an ERP system and knowledge of freight invoicing.

Enterprise SoftwareFreight ServiceLogisticsTransportation

Responsibilities

Specifically target customers whose accounts receivable balances are over 60 days past due while also working to maintain customers’ AR balances within contractual terms

Contact delinquent customers/freight auditors to diagnose reasons for non-payment

Ensure customers/freight auditors receive invoices in correct format by working with IT and support branch personnel in helping resolve billing issues in a timely manner

Answer and/or direct customer invoice inquiries

Generate and send customer statements by downloading invoice information from AR systems and importing them into an excel format so that data can be manipulated to customer needs

Meet with Collections Supervisor on a weekly basis to discuss top delinquent accounts. Further discussions will be held on an account level to discuss what immediate actions are being taken to resolve delinquent issues of each account

Carry out other duties as appropriate and as assigned by their manager

Qualification

Collections experienceERP system proficiencyFreight invoicing knowledgeMicrosoft ExcelFreight Forwarding experienceCreative problem solvingAdaptabilityProject Management