Publix Pharmacy · 1 month ago
Senior Business Systems Analyst - Pharmacy Mobile App
Lakeland, FL
Full-time
Hybrid
Senior Level
$7,985/mo - $11,980/mo
5+ years expPublix Pharmacy is the largest employee-owned company in the U.S., powered by a dynamic technology team. As a Senior Business Systems Analyst on the Pharmacy Mobile App team, you will develop an expert understanding of pharmacy mobile apps and their impact on retail operations, while collaborating with stakeholders to define and translate business requirements into system requirements.
Retail
Responsibilities
Understanding end-to-end customer journey using Publix Pharmacy mobile apps, and its impact upon retail operations and customer expectations
Capturing and articulating clear and concise requirements that consider the totality of a complex pharmacy ecosystem
Overall planning of large and complex changes in a large enterprise with millions of customers
Own the team’s overall readiness and execution of implementation and change making
Own the requirements for all changes, working with development and QA team members to obtain the desired result
Working with development, QA, and contract team members to track and resolve ADA compliance matters
Understanding the Publix systems development lifecycle, as well as executing and ensuring team compliance with the same
Defining and managing API and integration flows between mobile, middleware and backend
Collaborating with mobile engineers, QA, UX, and other stakeholders to drive delivery and resolve issues
Gathering, documenting, and refining business and functional requirements for mobile features
Performing gap analysis to identify enhancements, dependencies, and risks in system or process changes
Managing the product backlog and ensuring requirements are well defined, testable, and aligned with business priorities
Qualification
Required
Bachelor's degree in technical discipline like Computer Science or equivalent work experience
5+ years' experience analyzing business contexts in a large environment
5+ years' experience translating business requirements to technical requirements
3+ years' experience using databases (any SQL-compliant variety) to query information as part of systems analysis
Preferred
Experience with driving compliance with Americans with Disabilities Act (ADA) on mobile applications
Experience in the pharmacy or healthcare business
Demonstrated results driving large projects or leading large change efforts
Experience using Adobe Customer Journey analytics
Experience working with mobile apps on iOS or Android platforms
Familiarity with tools such as Azure DevOps/Jira, Firebase, Figma and Splunk
Experience understanding mobile app lifecycle, API integration, and regulated data handling
Benefits
Employee stock ownership plan that contributes Publix stock to associates each year at no cost
An opportunity to purchase additional shares of our privately-held stock
401(k) retirement savings plan
Group health, dental and vision plans
Paid Time Off
Paid Parental Leave
Short- and long-term disability insurance
Tuition reimbursement
Free hot lunches (buffet-style) at facilities with a cafeteria
Company
Publix Pharmacy
Publix proudly launched its first pharmacy in 1986. Today, we have expanded to over 1,300 locations, opening up to 40 new ones annually.
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase