Block ยท 1 month ago
Strategic Account Manager, Food & Beverage
New York, NY, United States of America
Full-time
Onsite
Senior Level
$135K/yr - $203K/yr
5+ years expBlock is a company that builds technology to increase access to the global economy. The Strategic Account Manager will manage relationships with Square's largest sellers in the Food and Beverage vertical, focusing on growth and customer satisfaction through strategic solutions and account management.
Financial Services
Responsibilities
Manage a book of 50 Strategic Food & Beverage Sellers in New York City area and across the East Coast
Grow account-based revenue via use-case expansion opportunities, cross-sell opportunities, and customized seller onboarding experiences
Serve as the voice of the upmarket seller with Product Teams
Act as a consultant and partner to high value restaurant sellers to accomplish their goals
Identify opportunities for technical Square solutions to address existing customer needs; project manage the execution of these technical solutions in collaboration with cross-functional teams
Partner with Strategic Account Executives on high-growth deals
Negotiate pricing for use-case expansion and retention of your sellers
Provide white glove client service and troubleshooting to ensure resolution of seller issues
Inform operations and program design for this segment at scale
Conduct quarterly business reviews with various stakeholders
Qualification
Required
5+ years of relevant Account Management experience
Experience Managing, retaining and growing a book of business
Consistent over-performance on key sales or customer success metrics
Remarkable discovery skills with customers based in genuine curiosity about their business
A technical solutioning framework, including the ability to conduct requirements gathering
Proven experience managing multiple projects internally with engineering, product and finance teams
Contract and/or pricing negotiations experience with external senior stakeholders
Excellent written and verbal communication skills
Creative and strategic problem solving capabilities, resolving issues and tackling opportunities with no playbook
Preferred
Restaurant experience and/or F&B Technology experience
Benefits
Remote work
Medical insurance
Flexible time off
Retirement savings plans
Modern family planning
Company
Block
Block is one company built from many blocks, all united by the same purpose of economic empowerment.
10001+ employees
H1B Sponsorship
Block has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (257)
2024 (253)
2023 (260)
2022 (297)
Funding
Current Stage
Late StageLeadership Team
Amrita Ahuja
Chief Financial Officer
Lookman Olusanya
CFO, Square
Recent News
Morningstar, Inc.
2024-11-14
Business Journals
2024-04-05
2024-03-08
Company data provided by crunchbase