Custom Truck One Source · 2 weeks ago
Service Technician – Utility, Heavy, Diesel Mechanic
Canton, OH
Full-time
Onsite
Mid, Senior Level
5+ years expCustom Truck One Source (CTOS) is a company that designs, assembles, sells, rents, and services trucks, cranes, and other heavy equipment. The Service Technician is primarily responsible for vehicle troubleshooting, repair, and maintenance work on various utility trucks and equipment, ensuring compliance with dealer and factory standards.
ElectronicsLogisticsMachinery ManufacturingManufacturingReal EstateRentalTransportation
No H1B
Responsibilities
Reports to Service Manager, who will provide brief description of issues and supporting information related to the vehicle
Read and interpret equipment manuals and repair orders/instructions to perform required maintenance and service. (Must have the ability to utilize laptop, etc. to be able to access needed information and perform diagnostic tests.)
Performs work as outlined in work instructions set forth by Service Manager; efficiently, accurately, and in accordance with Custom Truck One Source standards
Diagnosis and repair LMI Diagnostics (Load Moment Indicator) and CAN bus (Controller Area Network)
Experience troubleshooting and repair of Utility trucks & Equipment including electrical and hydraulics
Inspects and services vehicles and makes repairs and adjustments at the service center and in field if needed
Verify work performed, road test vehicles as necessary
Prepare inspection reports, repair orders (recording service time and parts costs) and timecards completely and accurately
Tag all warranty and core parts for return
Advises management immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised
Attends CTOS safety training and follows all safety requirements
Attends CTOS and factory -sponsored training classes
Understand and follow federal, state and local regulations such as those governing the disposal of hazardous wastes
Communicate easily with customers and internal departments to ensure minimal equipment downtime
Work closely with Service Manager to grow and improve customer satisfaction
Additional duties or responsibilities as designated by the Service Manager
Qualification
Required
High School diploma or GED
Five years of related experience. (Shop Tech and/or Field Tech)
Must hold a valid driver's license
Must have your own tools
Proficient in documentation using software, meeting deadlines and schedules
Ability to regularly work in outside weather conditions, including wet and/or humid conditions
Positive attitude, professionalism, Punctual attendance
Physical capability for lifting, carrying, pushing, and pulling
The ability to bend, stoop, and lift, up to 50 lbs
Comfort with heights and manual labor
Manual dexterity for operating tools and equipment
Preferred
Electrical, schematic / blueprints, hydraulic, welding, and related experience
Experience with Quick Serve, DTNA, or related diagnostic software
DOT, ANSI, and Dielectric testing desired
Benefits
401(k) with Employer Match
Competitive Health Care including Dental, Vision, and Life Insurance
Company paid health and wellness programs
Paid Vacation, Sick and Holidays = 25 days.
STD/LTD
Partner Discounts (Tool Discount Programs)
Investment in Employee Development including https://www.customtruck.com/careers/step
Company
Custom Truck One Source
Custom Truck One Source is a one-stop shop for all of your equipment needs.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2020-12-03Acquired
Leadership Team
Christopher Eperjesy
Chief Financial Officer
Todd Barrett
Chief Accounting Officer (CAO)
Recent News
2025-10-30
The Motley Fool
2025-10-29
Company data provided by crunchbase