Service Corporation International · 7 hours ago
Training Manager - Operation Support
Houston, TX
Full-time
Hybrid
Mid, Senior Level
5+ years expService Corporation International is a company that celebrates both lives and its associates. The Training Manager for the Cemetery Operations Support Department is responsible for designing and conducting employee training programs, monitoring their effectiveness, and communicating with various stakeholders to ensure best practices in employee training.
CommercialFamilyFuneralsService Industry
Responsibilities
Determines training objectives and communicates goals
Develops training documentation, presentations and support materials
Manages time effectively
Delivers training on all related subjects for the process, application or system
Provides clear directions for learning activities and exercises
Explains the purpose of the course content and its components
Uses learning aids effectively
Presents a road map of the course or unit
Makes transitions
Summarizes key learning points
Explains or seeks the benefits of using the course and its components
Demonstrates content knowledge
Uses process skills (check for understanding and make procedural suggestions)
Holds audience attention
Uses appropriate non-verbal and verbal communication
Listens and responds to learners with empathy
Encourages learner involvement
Manages training schedules and calendars
Works with Managers to make all necessary training preparations, including securing rooms, technology (i.e. computer access), scheduling, meals, etc
Coordinates printing and shipping of training materials to field locations for on-site training classes
Supports requests for training
Administers tests to determine effectiveness of training
Completes reports to document employee training, dates, place of training, topics covered and any follow-up items required and completed
Conducts refresher training
Continuous improvement to training content
May lead and direct the work of others including creating and managing schedules for trainers
Qualification
Required
Bachelor's degree in a related field
Valid state driver's license in good standing
Five (5) years of experience in training development and training delivery
Advanced working experience in Microsoft Office and business applications
Ability to quickly learn and understand business practices and procedures
Ability to work independently and reach goals
Ability to handle multiple deadlines and projects
A wide degree of creativity and latitude is expected
Ability to travel as needed
Ability to communicate with a variety of stakeholders
Initiate employee training best practices
Monitoring and reporting the effectiveness of employee training during the orientation period and for career development
Preferred
Interment Verification Policy and Procedure experience
Cemetery industry knowledge
Supervisory experience
Company
Service Corporation International
Service Corporation International (NYSE:SCI), headquartered in Houston, Texas, is North America’s leading provider of death care products and services.
10001+ employees
H1B Sponsorship
Service Corporation International has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (1)
2022 (2)
Funding
Current Stage
Public CompanyTotal Funding
$1.6B2024-09-12Post Ipo Debt· $800M
2021-05-24Post Ipo Debt· $800M
1974-05-14IPO
Leadership Team
John Faulk
Senior Vice President, Revenue and Business Development
Recent News
2025-11-05
Company data provided by crunchbase