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Concentrix · 1 month ago

Inside Sales Rep – Remote (Automotive, Bilingual: English / Spanish)

United States

Full-time

Remote

Entry Level

$15/hr - $19/hr

1+ years exp

Concentrix is a global organization known for its inclusive culture and commitment to employee growth. The Inside Sales Rep position involves providing customer service support, managing inbound and outbound calls, and driving sales while working remotely.

Customer ServiceInformation TechnologyOutsourcingSalesUX Design

Responsibilities

Provide inbound and outbound customer support using a call flow guide in the customer’s preferred language

Close sales, work on prospecting, negotiation, presentation, and use B2B and B2C skills

Use product knowledge, build client relationships, and find new ways to retain customers

Be detail-oriented when it comes to sales of products and services

Track, document, and retrieve information in databases

Offer additional products and/or services with every sale

Deliver expert customer experiences…with a smile

Qualification

B2B sales experienceCRM experienceBilingual English / SpanishAccount ManagementSales process understandingCustomer service skillsMulti-taskingComputer navigation skillsCommunication skillsNegotiation techniques

Required

The ability to speak fluent Spanish and English

1+ year of proven B2B experience (meeting quotas, working on commission, selling products and/or services)

A strong understanding of the sales/selling process, building relationships, communication skills, negotiation techniques, and closing deals

Open availability

A high school diploma or GED

A quiet, distraction-free environment to work from in your home

Proficiency in fast-paced multi-tasking

Eagerness to learn new technologies

Strong computer navigation skills and PC knowledge

A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)

High Speed internet (no wireless/hotspots or satellite) and a smartphone

Must reside in the United States and have a valid U.S. address for residence

Preferred

Account Management experience preferred

Experience utilizing a CRM preferred (such as SalesForce)

Benefits

Medical, dental, and vision insurance

Comprehensive employee assistance program (EAP)

401(k) retirement plan

Paid time off and holidays

Paid training days

DailyPay enrollment option to access pay "early," when you want it

Paid training and performance-based incentives

Lucrative employee referral bonus opportunities

Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more

Health and wellness programs with trained partners to help promote a healthy you

Mentorship programs that support your rewarding career journey

Work-from-home convenience

Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support

Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more