Intern, Customer Care jobs in United States
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Hyundai Motor Company · 2 weeks ago

Intern, Customer Care

positionFountain Valley, CA
timeInternship
remoteOnsite
seniorityIntern
money$25/hr - $25/hr
workcardStart in 2026 Summer

Hyundai Motor Company is committed to delivering exceptional customer experiences and is seeking an Intern for their Customer Care department. The role involves analyzing customer-facing processes and data to improve customer satisfaction and operational efficiency.

AutomotiveManufacturingTransportation
badNo H1Bnote

Responsibilities

Review and analyze customer-facing platforms such as websites, FAQs, IVR menus, and other self-service tools
Evaluate processes and workflows within customer support operations to identify gaps or inefficiencies
Gather and interpret data related to customer interactions and satisfaction metrics
Develop recommendations to improve usability, accessibility, and overall effectiveness of customer support resources
Collaborate with cross-functional teams to understand business requirements and customer needs
Assist in documenting findings and presenting actionable insights to leadership

Qualification

Analytical skillsProblem-solving skillsDigital platforms familiarityWritten communicationVerbal communicationUser experience principlesTask managementIndependent work

Required

Available for a full-time paid internship in June to August 2026
Local to Fountain Valley, CA (no relocation or housing will be offered)
Must be eligible to work up to 40 hours per week
Must be legally authorized to work in the US on a full-time basis during the internship
Visa sponsorship is not available
Work hours are 8:00 AM to 5:00 PM (Monday-Friday)
Compensation: $25.00/Hour
Must be a high school graduate
Strong analytical and problem-solving skills
Excellent written and verbal communication abilities
Familiarity with digital platforms and basic understanding of user experience principles
Ability to work independently and manage multiple tasks in a fast-paced environment

Preferred

Currently enrolled in a bachelor's program (Business, Communications, Marketing, Data Analytics, or related field preferred)

Company

Hyundai Motor Company

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Hyundai Motor Company is a multinational automotive manufacturer with various vehicle lineups, brand vision, and global campaigns.
dateFounded in 1967
location
Seoul, Seoul-t'ukpyolsi, KOR
people-size10001+ employees
web-link
https://www.hyundai.com

Funding

Current Stage
Public Company
Total Funding
unknown
1974-06-28IPO

Leadership Team

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Don Romano
Chief Executive Officer
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Steve Flamand
President and CEO
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Recent News

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Company data provided by crunchbase