EXTOL International, Inc. is now Cleo · 1 month ago
Resident Services Coordinator, Supportive Housing
SAN DIEGO,CA,US
Full-time
Hybrid
Entry, Mid Level
$23/hr - $25/hr
2+ years expEXTOL International, Inc. is now Cleo, a company dedicated to helping seniors in poverty live healthy and fulfilling lives. The Resident Services Coordinator – Supportive Housing will work independently and collaboratively to provide case management and resident engagement for older adults, ensuring access to vital resources and activities that promote stable living.
ComputerInternetSoftware
Responsibilities
Provide individualized case management and connect clients to both in-house and external community resources, including health, mental health, and social services
Conduct outreach within community to inform and educate older adults on relevant topics and available services
Plan, coordinate, and implement onsite activities such as cultural celebrations, social events, skill-building workshops, and holiday gatherings
Facilitate life skills workshops in partnership with community organizations
Responsible for outreaching to residents on a regular basis to increase and maintain participation in programs
Collaborate with the Volunteers and Activities team to create monthly calendars of activities and events for Ramona residents
Maintain attendance logs and bulletin boards
Create and distribute flyers for events and activities
Build and maintain collaborative relationships with community partners to bring resources and programs onsite
Interface with property management to assist with conflict resolution, tenancy issues, and eviction prevention services
Conduct Universal Senior Assessments and develop care plans to address clients’ unmet needs, including referrals to community-based agencies
Maintain accurate and timely documentation of client interactions, referrals, and assessments using systems such as CaseWorthy and Microsoft Teams
Adhere to agency policies and budgetary guidelines
Participate in interdisciplinary team meetings and represent Serving Seniors at community events and stakeholder meetings
Perform additional duties as assigned to support the overall goals of Serving Seniors
Qualification
Required
2+ years of related experience required
Strong communication skills and ability to establish rapport with diverse populations
High level of professionalism, integrity, and confidentiality
Critical thinking and creative problem-solving abilities
Ability to work independently and collaboratively in a fast-paced, team-oriented environment
Proficiency in Microsoft Office, web-based systems, and client record management software
Excellent organizational and time management skills
Preferred
Bachelor's degree preferred or equivalent combination of education and experience in social work, gerontology, or human services
Bilingual (Spanish/English) preferred
Benefits
Serving Seniors pays 100% of employees medical & dental coverage. (For employees who qualify for benefits)
We offer paid holidays and paid time off to all employees
We offer a floating holiday to all employees
We offer up to a 3% match on 403(b) retirement plans, to all employees
Company
EXTOL International, Inc. is now Cleo
EXTOL International Inc. is extremely excited to join the Cleo family.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2016-04-05Acquired
Leadership Team
A
Anthony Baran
President and CEO
Company data provided by crunchbase