Apply on Employer Site

Alarm.com · 1 hour ago

Product Operations Manager II

Tysons, Virginia

Full-time

Onsite

Entry, Mid Level

2+ years exp

Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. They are seeking a Product Operations Manager II – International to facilitate the successful deployment of video products in international markets, coordinating across various teams to ensure operational success.

InternetInternet of ThingsSecurityWireless

Culture & Values

No H1B

Responsibilities

Act as the primary coordinator for international market feedback on video hardware, working closely with Technical Account Managers (TAMs), regional sales teams, and product managers

Collaborate with the certifications team to monitor the progress and execution of regulatory certifications for hardware products by region

Identify and prioritize countries for product launches based on certification status and strategic opportunity

Coordinate launch activities across product, marketing, engineering, operations, and international teams

Manage beta and early access deployments in international markets

Work with the product and hardware teams to track international-specific SKUs, labels, packaging, and firmware configurations

Gather and organize international-specific feature requests for software or firmware

Help assess the business value of changes and support prioritization decisions

Help debug and triage international-specific issues, including hardware behavior, installation constraints, and customer-reported problems

Strengthen the relationship between the product team and international go-to-market teams, serving as a key operational link to ensure clarity and alignment

Qualification

Engineering degreeProduct operations experienceTechnical program managementJiraConfluenceHardware product lifecycleInternational deployment experienceOrganizational skillsCommunication skillsSelf-starter

Required

B.S. or B.A. in engineering, computer science, or a related technical field; business degrees accepted only if paired with strong technical experience or a technical focus

2–5 years of experience in product operations, technical program management, or product coordination roles

Strong organizational skills and attention to detail

Excellent written and verbal communication skills; comfortable engaging across functions and regions

Comfortable working across time zones and with globally distributed teams

Self-starter who enjoys building repeatable systems and solving unstructured problems