Stratus Building Solutions · 1 month ago
Office Growth Manager (Bi-lingual)
Denver, CO 80221
Full-time
Onsite
Mid Level
$50K/yr - $55K/yrStratus Building Solutions is a leading provider of innovative and environmentally friendly commercial cleaning services. As an Office Growth Manager, you will drive regional growth, support franchisee success, and ensure smooth daily operations while reporting to the Regional Director.
Building MaintenanceFacilities Support ServicesService Industry
Responsibilities
Conduct 8–10 professional franchise opportunity presentations per month, ensuring all decision-makers are included
Manage the disclosure and closing process accurately and in compliance with company standards
Achieve a minimum of 2 new franchise agreements closed per month
Enter and maintain all leads, presentations, and outcomes in CRM within 24 hours
Collaborate with the Regional Director on lead tracking, strategy, and conversion goals
Process account-related items (new accounts, credits, transfers, cancellations, UF supply invoices) promptly
Monitor franchisee insurance renewals and maintain compliance
Manage and organize all digital and physical records for clients and franchisees
Support background checks, onboarding documents, and corporate reporting needs
Review franchisee statements monthly to ensure timely client payments
Collaborate with accounting to resolve overdue or irregular accounts
Communicate proactively with franchisees regarding outstanding balances
Manage inventory for uniforms, chemicals, and starter kits
Oversee office supply needs to ensure seamless day-to-day operations
Publish at least 2 social media posts per week (1 franchise opportunity + 1 cleaning service)
Request and track client and franchisee reviews, maintaining brand reputation
Support regional marketing campaigns, trade shows, and community events
Track engagement metrics and deliver monthly marketing updates to the Regional Director
Answer all incoming calls using approved scripts, ensuring every lead is documented and routed properly
Schedule and confirm service or franchise appointments
Provide a professional, welcoming first impression to all visitors and callers
Conduct monthly remote account inspections as assigned by leadership
Ensure all new franchisees complete Phase 1 training within 30 days and are enrolled in the LMS
Track training completion and escalate gaps as needed
Support onboarding by ensuring all checklists and documentation are completed accurately
Act as the communication hub between Regional Director, Operations, Sales, and Accounting
Participate in weekly collaboration calls and office meetings, sharing best practices and insights
Maintain proactive communication with franchisees and clients to support retention and satisfaction
Qualification
Required
Bi-lingual - fluent in both English and Spanish
Previous experience in sales growth, administration, and operations
Strong organizational, interpersonal, and communication skills
Proficiency in CRM systems, Microsoft Office, and social media platforms
Ability to manage multiple priorities with accuracy and professionalism
Customer service mindset and passion for helping others succeed
Benefits
401(k)
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Training & development
Generous Paid Time Off (Vacation, Sick, Holiday, Bereavement, FMLA, Parental Leave)
Comprehensive Health, Dental, and Vision Insurance
401(k) with Company Match
Growth and Professional Development Opportunities
Company
Stratus Building Solutions
Stratus Building Solutions engages in janitorial, building, and office cleaning services.
Founded in 2006
1001-5000 employees
Funding
Current Stage
Late StageRecent News
The European Financial Review
2025-07-27
Lane Report | Kentucky Business & Economic News
2025-06-26
Company data provided by crunchbase