Apply on Employer Site

Dalia Research · 1 month ago

Services Representative - Entry Level Project Manager

Westlake Village, CA

Full-time

Hybrid

New Grad, Entry Level

$28.85/hr - $28.85/hr

PureSpectrum is a rapidly growing market research and insights platform that simplifies technology for researchers. The Services Representative will manage multiple customer projects, ensuring successful delivery and exceeding customer expectations through a customer-first mindset.

Market Research

Responsibilities

Provide clear and timely updates to clients through email and calls

Support project setup and launch, including reviewing requirements and joining kick-off calls

Create and maintain project records, bids, and tracking updates in Pipedrive and other tools

Learn PureSpectrum’s products, processes, and platforms to support accurate project delivery

Help ensure projects are delivered on time, within budget, and meet quality standards

Manage simple to moderately complex projects with guidance; assist senior team members on more complex work

Review data for accuracy, perform quality checks, and help identify potential issues early

Follow established processes and share feedback that helps improve project and team performance

Work closely with Sales to support a strong client experience and future business opportunities

Build positive relationships with clients and internal teams, representing Client Services professionally

Support team initiatives, training, and general tasks as needed in a fast-paced environment

Qualification

Data analysisProject managementExcel skillsClear communicationProblem-solvingRelationship buildingAdaptability

Required

Bachelor's degree in Business, Marketing, Analytics, Social Sciences, or a related field

Strong interest in data — comfortable reviewing spreadsheets, spotting trends, and double-checking information for accuracy

Basic to intermediate Excel skills, with willingness to learn more (formulas, filters, pivot tables are a bonus but not required)

Clear written and verbal communication skills, especially when working with clients or cross-functional teams

Ability to manage multiple tasks at once, stay organized, and adapt to changing priorities

Comfortable learning new technology platforms and tools

Strong problem-solving skills with the ability to think critically and ask good questions

Proactive, curious, and eager to grow in a fast-paced environment

Ability to build positive relationships and work well across teams

Benefits

Robust medical and dental coverage

Hybrid work schedule

Group workouts at a private training facility to support your physical and mental well-being

Paid parental leave

401(k) with percentage match

Unlimited PTO and sick time

Company

Dalia Research

Dalia is a leading technology that develops cutting-edge research to better understand the needs, desires, and preferences of people around the world.

Founded in 2013