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Crum & Forster Services India Private Limited · 1 month ago

Director, Product Management P&C Insurance (Remote)

United States

Full-time

Remote

Director/Executive

$117K/yr - $171K/yr

10+ years exp

Crum & Forster is a well-established insurance company providing specialty and standard commercial lines insurance products. The Director of Product Management will lead the strategic direction and delivery of insurance products, overseeing a team of Product Owners and ensuring alignment with business objectives and operational excellence.

Responsibilities

Develop and maintain a comprehensive portfolio roadmap aligned with enterprise transformation goals and business priorities

Oversee prioritization of product features and initiatives based on business value, regulatory requirements, and technical feasibility

Ensure alignment of product delivery with strategic objectives across the business units

Define and monitor portfolio-level success metrics and KPIs

Mentor and develop Product Owners, fostering a culture of accountability, innovation, and continuous improvement

Oversee Agile delivery processes, ensuring best practices in backlog management, sprint planning, and program increment (PI) alignment

Facilitate cross-team collaboration to resolve dependencies and optimize resource allocation

Build strong partnerships with business leaders, technology teams, and external vendors

Lead change management efforts for major product rollouts, including communication, training, and user adoption strategies

Serve as the escalation point for complex operational or technical issues

Champion operational efficiency and process optimization across platforms and teams

Analyze portfolio performance data to identify opportunities for improvement and innovation

Support business continuity and disaster recovery planning for critical systems

Ensure all product and portfolio initiatives comply with insurance regulatory requirements

Maintain documentation and reporting standards for audit and compliance purposes

Qualification

Insurance industry expertiseProduct managementAgile methodologiesAnalytical skillsStrategic planningChange managementPortfolio management toolsDuck Creek experienceCertifications PMPCertifications ScrumLeadershipCommunication skillsTeam collaborationPresentation skills

Required

Bachelor's degree and 10+ years of experience in insurance operations, product management, or transformation leadership

Proven track record in leading cross-functional teams and managing complex product portfolios

Deep understanding of Agile methodologies and experience in scaled Agile environments

Strong analytical, strategic planning, and decision-making skills

Excellent communication and presentation abilities for executive and technical audiences

Preferred

Experience with Duck Creek or similar policy administration systems

Advanced certifications (e.g., Certified Scrum Product Owner, PMP, Lean Six Sigma)

Experience with JIRA, Confluence, and portfolio management tools

Demonstrated success in leading operational transformation initiatives

Benefits

Generous 401K employer match

Employee Stock Purchase plan with employer matching

Generous Paid Time Off

Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing

Tuition reimbursement

Industry-related certifications and professional training to keep you progressing on your chosen path

Matching donation program

Volunteer opportunities

Employee-driven corporate giving program that lets you participate and support your community