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Boost Mobile · 2 weeks ago

Business Operations Analyst II - Pricing Specialist

Englewood, CO

Full-time

Onsite

Entry, Mid Level

$63K/yr - $75K/yr

2+ years exp

EchoStar is reimagining the future of connectivity with a diverse range of services including satellite television and mobile products. The Business Operations Analyst II - Pricing Specialist will manage the lifecycle of billing promotions, serve as a liaison among cross-functional teams, and conduct detailed data analysis to improve billing strategy and customer experience.

ElectronicsMobileTelecommunications

No H1B

Responsibilities

Manage end-to-end lifecycle of billing promotions, including intake, validation, implementation, and post-launch support

Serve as the primary liaison between cross-functional teams (Billing, CXO, Product, Marketing, and Technology) to ensure accurate and timely execution of promotional offers

Monitor promotion performance and customer impact, identifying trends, inconsistencies, and opportunities through detailed data analysis

Develop and maintain dashboards, reports, and presentations to support decision-making and provide visibility to key stakeholders

Coordinate small to mid-size projects related to billing initiatives, ensuring timelines, requirements, and deliverables are met

Contribute to process improvement efforts, documentation, and best practices around promotions management and billing accuracy

Support issue resolution by conducting root cause analysis and collaborating with internal teams to implement corrective actions

Maintain a strong understanding of billing systems, policies, and compliance standards related to promotional activity

Qualification

Microsoft ExcelData AnalysisSQLCustomer BillingProject CoordinationMicrosoft OfficeCommunication SkillsProblem Solving

Required

Bachelor's Degree or equivalent from four-year College or technical school, preferably in Accounting, Business Administration, Economics, Finance, Mathematics or Statistics

2+ years of related experience, or equivalent combination of education and experience

Advanced knowledge of Microsoft Excel, including the ability to create and work with Pivot Tables, SUMIF, VLOOKUP functions, and exposure to Macro

Proficiency with Microsoft Office Applications (Outlook, Word, PowerPoint) and Google suite

Ability to read, analyze, and interpret common metrics used to measure and monitor operational performance, define problems, collect data, establish facts, draw valid conclusions, and provide clear and concise communication with a wide audience of internal departments