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Advocates · 1 month ago

Training Specialist I

Westborough, MA

Full-time

Onsite

Entry Level

$48K/yr - $50K/yr

2+ years exp

Advocates is committed to cultivating a diverse and welcoming community. The Training Specialist I is responsible for assisting employees and vendors at the Westboro Training Center, preparing for training sessions, and facilitating crisis prevention training.

Addiction TreatmentCommunitiesElder CareHealth CareNon Profit

H1B Sponsor Likely

Responsibilities

Provide on-site support at the Westboro Training Center, including room and training session preparation, greeting employees, and assisting trainers with training materials and A/V needs

Monitor office & training supplies at the Center and communicate inventory needs to Training Manager

Serve as an internal facilitator for crisis prevention training

Schedule interpreters for required trainings

Review monthly training calendars, input training sessions into LMS, and communicate available trainings to employees via email

Process enrollment requests and communicate course confirmations

Monitor the Training email inbox daily and process all inquiries and requests

Provide assistance to employees, facilitators and vendors inquiring about training and development services available

Process training classes on external vendor sites, as needed, to obtain employee certificates

Process training packets and update employee transcripts in LMS, including upload of employee certificates

Monitor and update online trainings and training registration

Develop promotional material for offered trainings

Maintain Training page of internal website

Prepare and distribute monthly reports on upcoming employee certification expiration dates

Serve as a member of the Training Collaboration group

Work with the Training and Development Manager to meet the training needs of supervisors and staff through the creative deployment, enhancement, facilitation and evaluation of training programs and materials to reflect company goals and philosophy

Monitor training equipment used in the delivery of agency wide trainings including ordering, scheduling and following up on returns

Maintain required certification to train in crisis management

Monitor all trainers required certifications

Support the Human Resource Department in other areas as needed

Attend and actively participate in supervision and staff meetings

Adhere to all principles related to the Advocates Way

Ensure that clients are treated with dignity and respect in accordance with Advocates’ Human Rights Policy

Perform all duties in accordance with agency policies and procedures

Strictly follow all agency Performance Standards

Qualification

Crisis prevention trainingMicrosoft OfficeTraining experiencePresentation skillsMulti-taskingCustomer serviceInterpersonal skillsOrganizational skillsConfidentiality

Required

High school diploma or GED

2 years experience in training or an administrative role

Must have excellent presentation skills

Must have strong computer skills

Experience with Microsoft Office- PowerPoint and Excel required

Ability to maintain confidentiality of information

High energy level, superior interpersonal skills, ability to work independently as well as part of a team

Must possess ability to multi-task in fast paced environment and maintain a professional level of customer service at all times

Must have strong organizational skills and attention to detail

Must be able to perform each essential duty satisfactorily

Must hold a valid drivers' license and have access to an operational and insured vehicle

Preferred

AA/AS or higher preferred

Experience presenting to groups preferred

Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations

Company

Advocates

Advocates is a non-profit organization that provides addiction recovery, care management, and developmental services to the community.

Founded in 1975

Framingham, Massachusetts, USA

1001-5000 employees

https://www.advocates.org

H1B Sponsorship

Advocates has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (3)

2024 (4)

2023 (5)

2020 (1)