University of Chicago · 1 month ago
Assistant Director of Admissions, Operations
Chicago, IL
Full-time
Hybrid
Entry, Mid Level
$62K/yr - $67K/yr
2+ years expThe University of Chicago is a prestigious institution with a long history in social work education. The Assistant Director of Admissions, Operations is responsible for overseeing the admissions process, data management, and operational systems to meet enrollment goals, while also engaging in recruitment and advising activities.
Higher Education
Responsibilities
Oversees the full application processing workflow, including file completion, verification, and preparation for Faculty Admissions Committee review
Leads the assignment and routing of complete applications to the Faculty Admissions Committee
Contacts applicants regarding missing or incomplete materials
Verifies CSWE accreditation for Advanced Standing applicants and evaluates international academic credentials for equivalency and completeness
Coordinates with the Office of International Affairs and the Dean of Students Office on the successful processing of international admitted students
Oversees and maintains the CRM (Technolutions Slate), coordinating with the Director of Admissions and UChicago Grad Slate team on annual updates, testing, and system improvements
Maintains accurate student records and documentation, including final transcript receipt and external education data entry for Slate-to-AIS exports
Assists with the rollover of records to the Field Education database and alerts Field Education staff of attrition or deferrals prior to the start of the term
Analyzes funnel performance and operational trends to recommend process improvements that enhance applicant experience, reduce processing time, and strengthen data accuracy
Leads the annual application and decision-cycle workflow redesign process, identifying pain points, recommending system enhancements, and coordinating updates with internal stakeholders and the UChicago Grad Slate team
Partners with the Director of Admissions and Assistant Dean on the development of admissions operations strategy, contributing recommendations that shape policies, procedures, and annual enrollment goals
Assists the Director of Admissions with data security, FERPA compliance, and document retention
Supervises one student ambassador, including onboarding, workflow delegation, quality assurance of outreach activities, and ongoing coaching to ensure consistent representation of Crown’s brand and admissions priorities
Collaborates with the admissions team to build, update, and maintain policy, practice, and procedure documentation
Represents Crown Family School at UChicago Grad Slate meetings and partners with University offices on shared processes and data governance
Recruits for Crown Family School master’s programs in collaboration with the other Assistant Directors, including presentations, travel, relationship management with assigned prospect pools, and participation in recruitment and yield-focused events
Serves as the first line of response for the general admissions inbox, triaging inquiries and directing complex cases to appropriate team members
Manages ongoing communication with prospective and admitted students through email, phone calls, and individual advising appointments
Leads the onboarding process for newly admitted students, including managing the onboarding checklist, monitoring yield-risk and summer-melt indicators, coordinating outreach with the admissions team, and advising assigned admitted students
Supports the School’s communication strategy, marketing initiatives, and updates to admissions-related website content
Actively contributes to Admissions and Student Life meetings, retreats, events, orientation, and commencement
Recruits and/or evaluates applicants for admission by interviewing, reading applications, and summarizing evaluations
Travels and recruits in an assigned geography, assisting with planning and delivering public presentations, special events, and other recruitment activities
Maintains relationships with all individuals involved in the recruitment process, routinely counseling students and parents regarding the admission process
Performs other related work as needed
Qualification
Required
Minimum requirements include a college or university degree in related field
Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline
Resume (required)
Preferred
Bachelor's degree
Experience working in a higher education research institution
Experience with PeopleSoft or similar course management systems
Demonstrated flexibility and ability to multitask on frequent and constantly changing demands
Ability to effectively communicate with faculty, graduate students, and various administrative offices at all levels of the university
Excellent organizational skills
Attention to detail
Analytical skills
Ability to meet deadlines
Ability to maintain confidentiality
Ability to resolve problems
Ability to work independently and as part of a team
Knowledge of Microsoft Office
Knowledge, awareness, and diversity, equity, and inclusion skills
Knowledge of database management software
Benefits
Health
Retirement
Paid time off
Company
University of Chicago
One of the world’s great intellectual destinations, the University of Chicago empowers scholars and students to ask tough questions, cross disciplinary boundaries, and challenge conventional thinking to enrich human life around the globe.
10001+ employees
H1B Sponsorship
University of Chicago has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (341)
2024 (318)
2023 (285)
2022 (233)
2021 (179)
2020 (172)
Funding
Current Stage
Late StageLeadership Team
Benedicte Nolens
Distinguished Executive in Residence
Recent News
2025-11-08
San Gabriel Valley Tribune
2025-10-23
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