Siemens Healthineers · 1 month ago
Customer Service Engineer III - MRI and CT - Northeast PA
Malvern, PA
Full-time
Onsite
Mid, Senior Level
$68K/yr - $101K/yr
7+ years expSiemens Healthineers is a leader in medical technology, dedicated to pioneering breakthroughs in healthcare. As a Customer Service Engineer III, you will be responsible for servicing CT and MRI equipment, ensuring optimal performance and customer satisfaction while managing financial performance within your territory.
Health CareHealth DiagnosticsMedicalMedical Device
Responsibilities
You will be servicing CT (Catscan) & MRI (Magnetic Resonance Imaging). May be required to attend additional training and service additional modalities based on workload and utilization
You will be responsible for installing, troubleshooting, repairing, and performing preventative maintenance on all Siemens Healthineers equipment
You will be responsible for delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction
You will help manage financial performance within your territory through inventory management, time management, and timely service call closure
You will manage company assets to include a company car, cell phone, computer, tools, inventory parts, etc
Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately
Qualification
Required
Minimum high school diploma
Must be proficient in the use of tools and service test equipment (DMM, Oscilloscope, torque wrenches, etc.)
Ability to work individually and in a team setting
Proficiency in MS Office applications
7+ years' experience of complex electro-mechanical, or as a medical technologist or field service engineer (biomedical engineer) servicing diagnostic instruments needed
Valid driver's license, ability to drive independently day and night, and good driving record required
Physical Requirements: Lifting 50lbs (floor to above waist/head), walking, ladder/stepstool climbing, bending, twisting, sitting work, squatting work, standing work, high-reach, fine grasping manipulation, good vision, and ability to work alone
Highly organized and able to plan
Knowledge and experience performing service, preventative maintenance, and modifications on Medical Imaging Equipment at customer sites with minimal supervision
Ability and experience to establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately
Experience in testing, repairing, and maintaining capital medical equipment
Strong customer service and communication skills
Proficient in the use of tools and service test equipment
General understanding of the principles of electricity, power supplies, and grounding
Preferred
Technical degree, military training, or equivalent applicable training preferred
Benefits
Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
Life insurance
Long-term and short-term disability insurance
Paid parking/public transportation
Paid time off
Paid sick and safe time
Company
Siemens Healthineers
Siemens Healthineers is a healthcare technology company that provides diagnostic and therapeutic products and services. It is a sub-organization of Siemens.
10001+ employees
H1B Sponsorship
Siemens Healthineers has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (104)
2024 (70)
2023 (64)
2022 (89)
2021 (50)
2020 (86)
Funding
Current Stage
Public CompanyTotal Funding
$2.76BKey Investors
Ontario Together Fund
2021-05-25Grant· $2.5M
2021-03-25Post Ipo Equity· $2.76B
2018-03-16IPO
Leadership Team
Enno Nehrbass
SVP / Head of Strategy & Collaboration Mgmt Diagnostic Imaging
Sebastian Kronmueller
Vice President, Head of Strategy & Business Development - Laboratory Diagnostics
Recent News
South Africa Today
2026-01-07
2026-01-07
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