The Domain Companies · 1 month ago
Community Specialist - 420 Carroll Street (Brooklyn)
Brooklyn, NY
Full-time
Hybrid
Entry, Mid Level
2+ years expThe Domain Companies is a national real estate development and investment firm focused on making a positive impact on communities. They are seeking a Community Specialist who will maintain high standards of member and guest experience, manage relationships with vendors, and facilitate member onboarding and events.
Property DevelopmentProperty ManagementReal EstateReal Estate Investment
Responsibilities
Maintain space, equipment and amenities to the highest standard at all times to provide exceptional member and guest experience
Manage relationships and invoices with 3rd party building vendors/technicians
Identify prospect and member needs and responsively tailor offerings, follow-up throughout life-cycle of potential and actual members at all stages of their relationship to The Shop
Curate and assist with member and non-member bookings and event schedules
Provide exceptional hospitality and communication for members and guests alike
Schedule and conduct tours to sell space and products to prospective members
Identify and recommend opportunities to improve amenities, increase revenue, reduce expenses and/or improve member experience
Organize and maintain an effective CRM system with a healthy pipeline of prospective targets
Schedule and facilitate moves ins and move outs, member orientation activities, and new member onboarding
Build and maintain strong partnerships with different community organizations on a regular basis
Prepare and maintain membership agreements with attention to detail
Assist the curation and management of member programming, member and non-member bookings, event schedules, and the set up and breakdown of events
Qualification
Required
2+ years of relevant experience in coworking, hospitality, sales, customer service or events
Ability to multitask and do several things with constant interruptions
Strong verbal and written communication skills
Comfortable with technology and social media
Collaborative and reliable team player
Warm, professional, personable and approachable
Penchant for organization, hospitality, and defined processes
Passion for entrepreneurialism and community building
Self-starter who can work independently
Relentless approach to problem solving
An eye for detail
Preferred
Bachelor's degree in Marketing, Management, Hospitality, or a related field preferred
Experience with HubSpot or coworking software a plus
Benefits
Health and wellness benefits with 4 different plan offerings.
Company-paid Life Insurance and Short-Term Disability.
Paid Parental Leave Program (up to 8 weeks of 100% pay).
401(k) matching program (up to 4%).
10 days of paid vacation, 7 sick days, and 10 company holidays annually.
Fun extracurricular activities and perks.
MyDomain discounts at local businesses.
2 Volunteer days and an annual community day where we get to give back, together!
Professional development opportunities.
Company
The Domain Companies
The Domain Companies operates in real estate sector and specializes in investment and development and property management.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Aaron Amitin
Chief Operating Officer
Pamela Meyer
Director of Strategic Partnerships
Recent News
Crain's New York Business
2025-10-15
The Real Deal
2025-08-17
Company data provided by crunchbase