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Chase · 4 months ago

Project Manager - Operations Program Support

300 N King St, Wilmington, DE, 19801, US

Full-time

Onsite

Senior Level

5+ years exp

Chase is a leading financial services firm, and they are seeking a Project Manager within their Performance Consulting team. The role involves managing complex, high-visibility projects to drive operational excellence and deliver comprehensive solutions that empower clients to achieve their strategic goals.

BankingFinancial Services

Responsibilities

Manage fast-paced, complex, cross-functional programs or projects with significant business impact

Define key roles and responsibilities and ensure appropriate resources are assigned throughout the program/project lifecycle

Develop and manage integrated plans, providing regular progress communications to stakeholders

Lead teams to actionable deliverables, resolve issues/risks, and achieve agreement on scope and delivery milestones

Establish best practices and innovate approaches to Program and Project Management, building a continuous improvement model

Ensure programs and projects are completed in accordance with all Risk, Control, and other relevant firm-wide guidelines

Qualification

Process ImprovementAgile MethodologyProject ManagementLean Six SigmaCommunication SkillsAnalytical AbilitiesInterpersonal SkillsLeadership

Required

Bachelor's degree in a related field from an accredited learning institution

5+ years of related Program or Project Management experience

Broad project / implementation delivery experience, including understanding of relevant tools, processes, and best practices

Experience managing project deliverables, business initiatives, or technology in agile, waterfall, or hybrid methodology

Proven ability to manage multiple efforts, resources, and address issues in a timely manner

Demonstrated initiative and creativity to ensure successful and timely execution; strategic thinker with proven analytical abilities

Preferred

Project Management Professional (PMP)

Certification and / or demonstrable experience in process improvement initiatives (e.g. Lean Six Sigma), target state design, change management, or data insights / analysis

Excellent verbal & written communication skills; ability to communicate progress and issues to the team and stakeholders

Strong interpersonal skills to inspire/motivate the team and instill confidence and trust within the business, operations, and technology teams

Proven leader with the ability to manage programs/projects effectively and meet deliverables in a timely manner