Manager, Engagement Center jobs in United States
cer-icon
Apply on Employer Site
company-logo

Liliʻuokalani Trust · 1 month ago

Manager, Engagement Center

Liliʻuokalani Trust is dedicated to supporting Native Hawaiian youth through its Liliʻuokalani Center, which offers a safe and engaging environment. The Manager, Engagement Center is responsible for overseeing operations and staff to ensure effective service delivery and access to essential resources for kamaliʻi.

CommunitiesFamilyNon ProfitSocialSocial Impact

Responsibilities

Manage and assess Engagement Center operations to ensure the space remains safe, welcoming, and aligned with Liliʻuokalani Trust’s mission and standards of care
Provide day-to-day leadership and supervision of Engagement Center staff, ensuring quality service delivery and alignment with Liliʻuokalani Trust’s values and positive youth development framework
Manage the wraparound services available at LC, including transportation and care coordination, to reduce barriers and promote consistent access to basic needs services, programs, and resources within Liliʻuokalani Center
Collaborate with Program Leads to ensure kamaliʻi are connected to additional supports and resources as needs arise
Build and sustain partnerships with community organizations to enhance available resources and strengthen referral pathways for kamaliʻi
Provide supervision and mentorship to college-level practicum students, supporting their professional development and applied learning in social service fields
Stay informed on trends in positive youth development and culturally relevant practices to ensure services remain responsive to youth needs
Maintain timely and accurate documentation in the electronic record-keeping system
Collaborate with the Wellness team to implement restorative practices approach as needs arise in the LC community
Participate in cross-departmental meetings and initiatives to support alignment between wellness, recruitment, and program delivery
Contribute to the Trust’s success by accepting new assignments, helping team members, learning new skills, and collaborating as we strive to attain the Trust’s strategic goals
Participate in continuing education and training opportunities for professional development
Evening and weekend hours required
Other duties as needed and assigned

Qualification

Master’s degree in social servicesDirect service experienceHawaiian cultureCommunity resource knowledgePositive youth developmentEthical practiceCultural competenceRelationship managementCollaborationCommunication skillsInterpersonal skillsCritical thinkingProblem solvingTeamwork

Required

Ability to work independently and manage time effectively in a flexible schedule environment
At least four years of direct service experience, ideally within the department of education, juvenile justice, or child welfare systems
Must demonstrate knowledge of Hawaiian culture and values, with the ability to integrate these into outreach and engagement efforts
Ability to work evenings, weekends, and holidays as required
Valid driver's license, clean traffic abstract
TB clearance
Collaboration: Ability to interact effectively with youth, community partners, and multi-disciplinary teams. Knowledge of community resources and services
Ethical Practice: Model the highest level of ethical behavior, integrity, and social responsibility Uphold and embody all LT values
Communication: Clearly convey and receive information and ideas. Engage the listener and invite response and feedback. Demonstrate strong written, oral, and listening skills
Cultural Competence: Respect and relate well to people from varied backgrounds and sensitive to group differences. Experience working with at-risk youth and ability to apply positive youth development principles to that work
Relationship Management: Experience working with staff at all levels in a collaborative environment; ability to promote and sustain positive workplace values and relationships
Interpersonal Skills: Ability to work well under pressure and to remain calm and controlled when faced with challenging situations
Ability to travel when required

Preferred

Master's degree in relevant social services

Company

Liliʻuokalani Trust

twittertwitter
company-logo
Liliʻuokalani Trust (LT) is a private operating foundation founded in 1909 by Hawaiʻi’s last reigning monarch, Queen Liliʻuokalani, for the benefit of the most vulnerable Native Hawaiian children.

Funding

Current Stage
Growth Stage

Leadership Team

leader-logo
Dawn Harflinger
President and Chief Executive Officer
linkedin
leader-logo
Bailey Huguley, LMSW
Senior Advisor, Program Implementation & Partnerships
linkedin
Company data provided by crunchbase