Symphony Talent · 1 month ago
Technical Project Manager - (US – Remote)
United States
Full-time
Remote
Senior Level
5+ years expSymphony Talent is a company focused on connecting and inspiring people to transform their lives and organizations. They are seeking a highly motivated Technical Project Manager to join their Global Client Support Team, responsible for managing technical services, coordinating project implementations, and ensuring exceptional client experiences.
AdvertisingConsultingCRMHuman ResourcesInformation TechnologyMarketingSoftware
No H1B
Responsibilities
Primary point of contact for technical services and communication with the client, as well as internally within Symphony Talent and with any third parties
Orchestrate technical resource coordination and ensure flawless execution of projects for all post-sale technical implementation activities
Fully utilize delivery model, templates, and artifacts to structure all client implementations and enable deployment predictability
Assist in the definition of project scope, objectives, and business analysis
Partner with all relevant stakeholders to develop a solution strategy and ensure technical feasibility
Define, create, and maintain the program delivery for clients across support, projects and enhancement deliverables
Manage and communicate project status per defined cadence
Lead design and configuration discussions of web development and integration projects while providing technical knowledge of the SFX Talent Acquisition Engine application(s) to clients
Perform risk management to minimize project risks. Identify, troubleshoot, and resolve issues encountered by users. Document issues and defects within provided internal tools
Collaborate with Symphony Talent team members by providing important client feedback, process-improvement recommendations, troubleshooting tips and action items to support the product
Contribute and support organization quarterly goals
Ownership of technical project plan and coordination with client program work plan
Maintain quality client relationships and be the trusted client advocate
Qualification
Required
5+ years previous experience working within a technically focused environment acting as a technical project manager/business analyst/administrator or consultant
Experience with applicant tracking systems and or candidate recruitment marketing systems
Experience developing system and processes to create operational efficiencies
Previous experience interfacing with clients in a technical project management/business analyst capacity
Experienced and comfortable interacting with all levels of management and roles within the client organization
Ability to effectively prioritize and escalate client issues as required
Excellent communication and presentation skills; ability to effectively explain complex solutions to clients
Highly organized with an ability to balance multiple projects and escalations in a fast-paced environment
Preferred
High-level understanding of SaaS, web development, and data integrations is a plus
Benefits
Competitive base + variable compensation, unlimited PTO
Great benefits package, including a 401(k) plan, paid child leave & wellbeing offerings
Learning & growth programs
Open, collaborative culture
Company
Symphony Talent
Symphony Talent is a global leader in employer brand and candidate experience solutions for some of the world's leading brands.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Kermit S Randa
CEO & Board Member
Recent News
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2025-12-10
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