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Blue Shield of California · 1 month ago

Account Manager - Middle Markets, Senior - Central Valley

California, United States

Full-time

Hybrid

Senior Level

5+ years exp

Blue Shield of California is a nonprofit organization focused on transforming healthcare to be more affordable and effective. The Senior Account Manager for Middle Markets will maintain and grow client relationships, ensuring customer satisfaction and identifying new revenue opportunities through strategic planning and market analysis.

Financial ServicesHealth InsuranceNon Profit

Responsibilities

Negotiate with brokers/consultant (medium and high complexity) with general understanding of the renewal process and can reach out to underwriting for quotes and pricing inquiries

Use general knowledge of Blue Shield of CA products: TRIO, Tandem PPO, ASO, Specialty and has some knowledge on how they compare to competitive offerings to support accounts

Use general understanding of Blue Shield of CA and Blue Shield of CA product value propositions based on client buyer type to support accounts

Use general understanding of upcoming developments in the healthcare market (healthcare reform, state and local healthcare legislation, new entrants, customer need shifts)

Clearly articulate thoughts and present Blue Shield of CA prepared presentation decks

Build client relationships through brokers and communicate with non-executive decision makers

Update Shield Link with accurate, thorough, and timely information

Qualification

Health Plan sales experienceLifeHealth licenseNegotiating with brokersClient relationship managementProblem-solving

Required

Requires at least 5 years of prior relevant experience

Requires at least 3 years of Health Plan sales experience

Requires a bachelor's degree or equivalent experience

Requires a current active life and health license with the California Department of Insurance

Experience negotiating with brokers and consultants (low complexity) with general understanding of the renewal process and can reach out to underwriting for quotes and pricing inquiries required

Experience using available resources to complete back-office tasks and solve problems required

Experience resolving service-related client issues required