WesBanco · 1 month ago
Learning & Development Facilitation Officer - Learning & Development
Frankfort, KY
Full-time
Hybrid
Entry, Mid Level
3+ years expWesBanco is a banking institution seeking a Learning & Development Facilitation Officer to assist in coordinating and facilitating training programs for employees. The role involves scheduling training sessions, maintaining training materials, and evaluating training effectiveness to enhance employee performance in various banking roles.
BankingFinanceFinancial Services
Responsibilities
Coordinates, schedules, and delivers new-hire training, cross-training, and follow-up training as needed for employees. Includes assembling of training materials, sending communications to supervisors, making sure training rooms are reserved and set up, refreshments/lunch, if applicable, are ordered, invoices relative to training are paid, and evaluations completed, reviewed and action taken
Assists with the coordination, scheduling, train-the-trainer and delivery of new offerings courses. Includes the creating and assembling of training materials
Seeks methods to enhance our current training courses by cutting costs, refreshing training content, and providing feedback
Maintains an understanding of new product launches directly affecting the organization. Educates themselves to become proficient in new products and services to effectively deliver training
Records and maintains classroom/workshop attendance records and completed 'task' assignments, etc. in the online Learning Management System, as well as provides reports for management
Evaluates and follows up on employees completing training programs and reports to management
Conducts follow-up training upon special requests and documents results
Acts in an advisory role to new hire participants. Includes weekly check-ins, review of eLearning progress, helping the new hire take a deeper dive in topics, and develops a plan, in tandem with the new hire, ensuring the new hire stays on track
Maintains local training facilities to include equipment and supplies
Participate in ongoing development opportunities to research/increase/improve knowledge of training industry, tools, and technology
Trains and advises new employees to gain an understanding of WesBanco’s culture and a clear understanding of the importance of the role the employee plays in the department and bank as a whole
Demonstrates and models our pledge values and generates positive attitudes in employees to promote high engagement during training
Maintains and submits to supervisor updates and statuses of assigned projects and tasks
Performs other related duties as assigned or requested
Qualification
Required
Ability to travel monthly, which could include several night stays, and on occasion, up to one week at a time
A valid driver's license and use of personal automobile are required
Willingness to work flexible hours
Professional image and a positive and enthusiastic attitude about the corporation and its training programs
Self-starter and self-motivated
Knowledge or ability to learn bank products and services
High level of interpersonal skills to effectively work closely with supervisors and staff at all levels in banking areas
Professional demeanor in appearance, interpersonal relations, work ethic, and attitude
Clear, concise, and effective written and oral communication skills to effectively express thoughts, ideas, and concepts to bank employees and bank customers
Willingness to work as part of a team
Ability to maintain confidentiality
Strong organization and planning skills
Strong analytical skills
Ability to multitask
Flexibility with work schedule
Skilled at using the PC and familiar with Microsoft Office products
Familiarity with the setup and use of AV equipment - including projectors, microphones, screens, speakers, and cables and adaptors
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Ability to talk to workshop participants and listen to participants
Lifting and moving training materials may include portable TV and video equipment, easels, moving tables and chairs for room set up
Distance vision required to see flip charts, screens, etc. from the back of the training room
Associate's Degree in a related field of study or 3 years of related experience or equivalent combination of both education and experience required
Preferred
Experience in training curriculum development or course design and/or facilitation
Banking product knowledge, preferably in Retail Banking. Consumer Lending and Commercial Lending a plus
Experience presenting to groups of individuals
Company
WesBanco
With over 150 years as a community-focused, regional financial services partner, WesBanco Inc.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$260MKey Investors
PNC Bank
2025-09-10Post Ipo Equity· $230M
2022-10-03Post Ipo Debt· $30M
2015-11-02Acquired
Leadership Team
Jeff Jackson
Chief Executive Officer
Adam Thomas
Executive Vice President Tennessee Regional President
Recent News
2026-01-07
2025-10-29
Company data provided by crunchbase