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SkinnyDipped · 5 days ago

Sr. Supply Chain Manager

United States

Full-time

Remote

Senior Level

5+ years exp

SkinnyDipped is a women-led company based in Seattle, specializing in healthy snacks. They are seeking a strategic Senior Supply Chain Manager to oversee logistics, warehousing, and customer fulfillment activities for their temperature-sensitive products.

Food and BeverageFood ProcessingSnack Food

Responsibilities

Oversee all third-party warehouse operations, ensuring inventory accuracy, order execution, and tight temperature-control compliance

Conduct on-site audits and lead quarterly business reviews with warehouse and fulfillment partners

Ensure effective cycle counting and annual physical inventory processes, reconciling discrepancies and maintaining ERP accuracy

Track and report monthly warehouse expenses against budget; identify cost drivers and opportunities for savings

Manage logistics operations across all e-comm programs - DTC, Amazon FBA, FBM, and SFP

Partner with the Customer Service Manager to monitor Amazon Vendor Central/Seller Central metrics (OTIF, chargebacks, inventory health)

Ensure packaging, storage, and shipping standards protect product integrity

Work cross-functionally with marketing and operations on new launches, seasonal spikes, and major demand moments

Manage and mentor the Customer Service Manager, ensuring seamless coordination across customer service, logistics, and supply chain operations

Provide guidance on customer order flow, distributor compliance, and daily reporting

Develop KPIs for the team and own performance metrics around on-time delivery, order accuracy, and customer satisfaction

Build a positive, collaborative, accountable culture across logistics, customer service, sales, planning, and operations

Oversee all outbound temperature-controlled shipments to distributors, e-commerce centers, and customers

Negotiate freight rates, manage contracts, and balance cost with service quality

Monitor carrier performance, temperature compliance, and freight claims; manage corrective actions as needed

Analyze freight spend and identify network, mode, or routing optimization opportunities

Use UNFI, KeHE, and other distributor reporting to monitor fill rates, OTIF, cost-to serve, and chargebacks

Partner with the Customer Service Manager to troubleshoot order delays, shortages, or compliance issues

Partner with Sales and Planning to identify root causes of service failures and build sustainable long-term solutions

Lead initiatives to improve efficiency, cost performance, data visibility, and overall network resilience

Partner with IT and external consultants to enhance ERP (NetSuite) configuration and reporting

Support sustainability efforts related to packaging, transportation, and carbon reduction

Stay current with FSMA requirements, cold-chain best practices, and food-safety regulations

Qualification

Supply Chain ManagementLogistics OperationsTemperature-Controlled Freight3PL OperationsERP (NetSuite)Amazon Vendor CentralAnalytical SkillsLeadershipCommunicationNegotiation

Required

Bachelor's degree in Supply Chain Management, Logistics, or Business Administration

5+ years of progressive supply chain/logistics experience in CPG, food, or beverage; temperature-sensitive products strongly preferred

Proven leadership experience spanning both logistics and customer service

Deep experience with 3PL operations, temperature-controlled freight, and distributor logistics (UNFI, KeHE, etc.)

Hands-on experience with ERPs—NetSuite preferred—and warehouse management systems

Familiarity with Amazon Vendor Central / Seller Central programs

Strong analytical and financial acumen with experience managing departmental budgets

Excellent communicator and skilled negotiator with a collaborative, solutions-oriented leadership style

Preferred

MBA a plus

Experience with US export to Canada or Mexico is a bonus

Benefits

Annual performance bonus

Equity opportunity

Excellent medical/dental/vision benefits

401(k)

3 weeks paid vacation + 14 paid holidays

Paid parental leave

Paid time off to volunteer

Wellness & tech stipends

Company

SkinnyDipped

We’re a mom, a daughter and two best friends and we’re obsessed with making delicious, better-for-you snacks that are the perfect guilt-free getaway into snacking bliss.

Founded in 2014

Seattle, Washington, USA

11-50 employees