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Havenly Brands (Havenly, Interior Define, Burrow, The Citizenry, The Inside, and St. Frank) · 1 month ago

Senior Manager, People & Culture

Denver, CO

Full-time

Hybrid

Mid, Senior Level

7+ years exp

Havenly Brands is building a premier destination for home furnishings and design services, and they are seeking a hands-on, detail-oriented People & Culture leader. The Senior Manager of People & Culture will oversee the employee experience, focusing on HR processes, culture programming, and operational excellence.

ConsumerE-CommerceHome DecorInterior Design

No H1B

Responsibilities

Lead the day-to-day execution of People & Culture processes and programs

Partner with managers to support hiring coordination, onboarding, performance conversations, and ongoing employee engagement

Provide clear, timely guidance to employees and managers on policies, processes, and HR best practices

Manage the performance management cycle and ensure timely, consistent execution across teams

Support the creation and rollout of manager training and development tools

Track performance trends and escalate issues/opportunities to leadership

Coordinate and execute culture-building initiatives, employee communications, and engagement programming

Manage engagement surveys, gather insights, and track follow-through on action items

Support recognition programs and ensure company values are embedded in day-to-day interactions

Own operational HR workflows: onboarding, offboarding, benefits administration, and maintaining accurate documentation

Ensure compliance with state and federal employment laws and support policy updates

Maintain HRIS data integrity, ensure accurate employee records, and support reporting needs across the organization

Manage leave-of-absence processes including communication, documentation, and coordination with managers and payroll

Manage employee relations issues from intake through resolution, including coaching, documentation, and investigations

Partner with managers to navigate sensitive employee situations with clarity, fairness, and consistency

Develop and maintain ER tools, templates, and training to improve manager capability and reduce risk

Identify ER patterns and recommend operational improvements

Model and reinforce inclusive practices across hiring, onboarding, communication, and day-to-day employee interactions

Ensure people processes are consistent, fair, and equitable across teams and locations

Identify opportunities to strengthen belonging and inclusivity within employee experience touchpoints

Qualification

People OperationsEmployee RelationsPerformance ManagementHR ComplianceDiversityEquityInclusionCoaching ManagersInterpersonal SkillsCommunication SkillsLeadership SkillsAttention to Detail