CBIZ ยท 2 weeks ago
IT Operations Specialist
Cleveland, OH
Full-time
Hybrid
Mid Level
3+ years expCBIZ Inc. is a leading professional services advisor to middle market businesses and organizations nationwide. The IT Operations Specialist will gather business requirements, coordinate projects, troubleshoot technology issues, and provide mentorship to junior staff.
Bookkeeping and PayrollManagement ConsultingProfessional ServicesSmall and Medium Businesses
Responsibilities
Ability to gather and support business requirements
Coordinates, plans and participates in the execution of assigned projects
Monitor and test software, operating systems and hardware technology
Troubleshoot, resolve and document issues
Identify opportunities and recommend ideas for improvement to mitigate risk and optimize technology
Maintain an awareness and an updated status of projects that fall within span of responsibility
Provide coaching and mentoring opportunities to entry level and general support staff
Qualification
Required
College Degree or equivalent
3 years related experience
Ability to lead and coordinate the team activities of others
Proficient use of applicable technology
Ability to execute and draft technical instructions and guidelines
Ability to document daily activities and system functions
Able to work in a team environment
Demonstrated ability to communicate verbally and in writing throughout all levels of an organization, both internally and externally
Ability to travel as required by business and on-call availability
Preferred
College degree or equivalent required
4+ years of experience in IT operations
Strong understanding of ITIL and ITSM practices
Excellent communication, collaboration, and organizational skills
Experience facilitating Major Incident and Change meetings
Strong analytical, troubleshooting, and problem-solving skills
Ability to work independently, prioritize tasks, and manage multiple operational demands
Company
CBIZ
CBIZ through its subsidiaries, provides professional business services primarily to small and medium-sized businesses, individuals,
10001+ employees
H1B Sponsorship
CBIZ has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
2022 (1)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
unknown2003-06-04Acquired
1995-05-05IPO
Leadership Team
Brad Lakhia
Senior Vice President & Chief Financial Officer
W
Ware H. Grove
SVP & CFO
Recent News
2025-12-18
2025-12-09
Company data provided by crunchbase