Databricks · 1 month ago
IT Executive Support
Mountain View, California
Full-time
Onsite
Senior Level
$95K/yr - $133K/yr
5+ years expDatabricks is the data and AI company that serves over 10,000 organizations globally. The IT Executive Support role involves providing dedicated technical assistance to senior leadership, ensuring a seamless support experience and resolving issues efficiently while enhancing executive productivity.
AnalyticsArtificial Intelligence (AI)Data StorageInformation TechnologyMachine Learning
Responsibilities
Serve as the dedicated IT point of contact for Databricks C-suite and executive assistants, ensuring rapid and accurate resolution of technical issues
Lead executive support with a proactive mindset: anticipating needs, identifying trends, and creating solutions before problems arise
Take ownership of high-priority escalations from Tier 1 helpdesk teams and drive them to resolution while also providing hands-on support for devices, A/V setups, meetings, events, and onsite conference rooms
Document best practices and solutions in our Confluence knowledge base to enable knowledge sharing and continuous improvement
Partner with IT specialists and IT engineering teams to deploy tools and services that enhance executive productivity and collaboration
Prioritize, manage, and close tickets efficiently while identifying opportunities for process and experience improvements
Qualification
Required
5+ years of experience in IT support, with at least 2+ years directly supporting executive leadership (C-level or VP+) in a fast-paced or high-growth environment
Demonstrated experience providing dedicated, 'white-glove' IT support to C-level executives and their direct staff, with a focus on resolving issues quickly and calmly in high-pressure, high-visibility situations
Deep experience in Identity and Access Management (IAM) beyond basic helpdesk tasks (e.g., password/MFA resets)
Proven ability to build, map, and troubleshoot complex group rules using Okta Expression Language
Hands-on experience configuring and managing SSO (SAML/SCIM) application integrations and troubleshooting push groups
Expertise in supporting and troubleshooting mixed-OS environments (macOS, Windows, iOS, Android)
Experience with endpoint management (MDM) tools for device imaging, configuration, and security
Ability to diagnose and explain complex, cross-device ecosystem issues (e.g., interoperability problems between a laptop and mobile phone)
Strong administrative skills within Google Workspace, including performing email log searches, managing security policies, and building/maintaining quarantine rules and moderation groups
Benefits
Eligibility for annual performance bonus
Equity
Comprehensive benefits and perks
Company
Databricks
Databricks is a data and AI platform that unifies data engineering, analytics, and machine learning on a lakehouse architecture.
5001-10000 employees
H1B Sponsorship
Databricks has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (385)
2024 (319)
2023 (227)
2022 (222)
2021 (166)
2020 (64)
Funding
Current Stage
Late StageTotal Funding
$25.81BKey Investors
Counterpoint GlobalFranklin TempletonAndreessen Horowitz
2025-12-16Series Unknown· $4B
2025-09-08Series Unknown· $1B
2025-01-13Debt Financing· $5.25B
Leadership Team
Ali Ghodsi
CEO and Co-founder
David Conte
Chief Financial Officer
Recent News
Crunchbase News
2026-01-09
2026-01-09
Company data provided by crunchbase