PDF Solutions · 2 weeks ago
Senior Field Support Engineer
Boise, ID
Full-time
Onsite
Mid, Senior Level
$80K/yr - $105K/yrPDF Solutions is revolutionizing the semiconductor industry with its cutting-edge technologies and data-driven solutions. They are seeking a Senior Field Support Engineer to provide client support for their advanced ebeam inspection tool, ensuring quality results and customer satisfaction in a dynamic team environment.
Information TechnologyManufacturingSemiconductorSoftware
Responsibilities
Become proficient in using PDF’s cutting-edge eProbe ®
Perform startup activity with limited support from HQ
Perform preventative maintenance of tool and attend to equipment issues with quality fixes/repairs
Maintain local parts inventory and order replacement parts
Actively respond to tool issues by communicating with HQ engineers and participate in escalation conference calls
Verify operational quality of the tool after scheduled preventive maintenance is complete
Install and/or relocate equipment and conduct associated start-up of newly installed systems
Troubleshoot equipment problems and conduct diagnostic procedures to isolate the root cause and correct the issue
Prepare and maintain accurate logs, service records, part usage documentation, and other management reports
Escalate issues for prompt resolution
Respond to emergency calls as required in the fab
Build and maintain customer satisfaction through clear, consistent communication and the sharing of collective knowledge
Comply with all Intellectual Property guidelines and all safety procedures
Qualification
Required
BS degree in Engineering, Science (electrical or mechanical) or equivalent combination of education and experience to perform at this level
Must have hands-on experience working with vacuum systems (turbo molecular pumps, ion pumps, roughing pumps), specifically in the high and ultra-high vacuum region
Must have experience as a Field Service Engineer working with, installing or servicing 300mm capital equipment
Preferred
Experience with scanning electron microscopes, SEMs, preferred but not a requirement
Company
PDF Solutions
PDF Solutions offers an analytics platform that provides comprehensive data solutions to the semiconductor and electronics industries.
Founded in 1992
201-500 employees
H1B Sponsorship
PDF Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (15)
2023 (6)
2022 (2)
2021 (3)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
unknown2001-07-27IPO
Leadership Team
Jeff David
VP of AI Solutions
Mike Alperin
Strategic Product Manager
Recent News
PDF Solutions, Inc.
2025-12-02
PDF Solutions, Inc.
2025-11-19
Company data provided by crunchbase