SHEIN Distribution Corporation · 1 day ago
IT Operations Manager
Bellevue, WA
Full-time
Onsite
Senior Level, Lead/Staff
$119K/yr - $202K/yr
10+ years expSHEIN Distribution Corporation is a global online fashion and lifestyle retailer committed to making fashion accessible to all. The IT Operations Manager will lead technology-driven initiatives across IT Foundation Services, managing complex programs to support business needs and ensure seamless operations.
ApparelE-CommerceFashionLifestyleRetailSupply Chain Management
Responsibilities
Lead end-to-end project management for warehouse IT operations, from project initiation to final delivery
Develop detailed project plans, timelines, and milestones to track progress and ensure successful project delivery
Coordinate with stakeholders to define project scope, objectives, and deliverables, ensuring alignment with business goals
Collaborate with cross-functional teams, including IT, production, procurement, and external partners, to ensure smooth project execution
Serve as the primary point of contact for project stakeholders, providing regular updates on project status, risks, and issues
Facilitate communication between technical and non-technical teams, translating technical jargon into business language when necessary
Manage project budgets, ensuring all expenses are within allocated funds
Allocate resources efficiently and ensure teams have the tools and support needed to meet project deadlines
Identify and mitigate potential cost overruns or resource constraints
Identify potential project risks and develop mitigation strategies
Monitor and resolve issues that arise during the project lifecycle to minimize disruptions and delays
Implement contingency plans to address unforeseen project challenges
Work with engineer teams to implement studio-specific technology solutions, such as software systems for production, asset management, and workflow automation
Ensure that all technology solutions meet studio needs and industry standards
Oversee the testing and deployment of new tools, ensuring seamless integration with existing systems
Evaluate current studio workflows and processes, identifying areas for improvement
Collaborate with operational and technical teams to streamline processes and improve efficiency using technological solutions
Implement best practices for project management and technology adoption
Provide regular project status reports to senior management, highlighting key achievements, risks, and recommendations
Maintain comprehensive project documentation, including project plans, status reports, and post-project reviews
Manage and optimize warehouse IT systems, including automations, and robotics, ensuring efficient operations, performance monitoring, and continuous improvement initiatives
Apply advanced knowledge of warehouse IT operations and industry best practices, including system validation, qualification, and standards, to drive operational excellence
Qualification
Required
Bachelor's degree in Business Administration and Management, or a related field
Minimum 10 years of experience in data analysis, business operations, strategy, consulting, or related analytical roles
Ability to travel 30% of the time
Extensive program/project management experience, including establishing, scaling, and managing operations, along with resource and budget planning
Proven ability to influence without direct authority and drive alignment across diverse teams with potentially conflicting priorities
High emotional intelligence (EQ) and a collaborative team player capable of managing expectations across time zones and cultures
Lead and perform in a fast-paced, dynamic environment, managing shifting priorities, meeting critical deadlines, and providing clear guidance to team members while maintaining high performance under pressure to ensure project success and continuity
Proven leadership and team-building abilities, with extensive experience managing cross-functional teams
Proven track record in delivering projects with a deep understanding of customer needs, technology, quality, speed to market, and budget
Extensive experience with Agile methodologies, from roadmap planning to execution
Preferred
Bilingual in Mandarin
Benefits
Bonus and RSU eligible
Healthcare (medical, dental, vision, prescription drugs)
Health Savings Account with Employer Funding
Flexible Spending Accounts (Healthcare and Dependent care)
Company-Paid Basic Life/AD&D insurance
Company-Paid Short-Term and Long-Term Disability
Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident)
Employee Assistance Program
Business Travel Accident Insurance
401(k) Savings Plan with discretionary company match and access to a financial advisor
Vacation, paid holidays, floating holiday and sick days
Employee discounts
Free weekly catered lunch
Dog-friendly office (available at select locations)
Free gym access (available at select locations)
Free swag giveaways
Annual Holiday Party
Invitations to pop-ups and other company events
Complimentary daily office snacks and beverages
Company
SHEIN Distribution Corporation
SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices.
10001+ employees
H1B Sponsorship
SHEIN Distribution Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (13)
2023 (5)
2022 (11)
Funding
Current Stage
Late StageLeadership Team
Cameron Rand-Luby
Senior Talent Acquisition Partner
Desiree R.
Senior Talent Aquistion Partner
Company data provided by crunchbase